Clinical services
Working together to drive healthcare excellence
EXL Health’s highly flexible care management and population health solutions pair clinical expertise with cutting-edge technologies, proprietary analytics and digital automation. Our focus is to drive healthcare excellence and deliver improvements across cost, quality, and utilization.
We work closely with our clients to gain a deep understanding of their business needs and deliver a client-centric solution, including a variety of delivery models, to transform clinical outcomes.
Who we serve
EXL Health partners with and delivers our clinical services to both health plan payer and provider organizations. We support driving value-based outcomes and transformation in order to support improvements to member health outcomes, medical cost containment and quality compliance.
What we do
Utilization management
End-to-end services informed by analytics and driven by automation technologies
Case management
Member-centric and analytic driven approach to meet the clinical, social and behavioral needs of vulnerable populations
Population and risk analytics
Holistic member views deliver actionable insights into opportunities to impact cost and quality outcomes
Digital technologies and automation
Application of advanced technologies across the clinical workflow to drive efficiencies, reduce costs and improve provider and consumer experience
Contact center solutions
Reduce cost per call, call abandonment, and average handle time with cognitive AI solutions and additional staffing resources.
Behavioral health support services
Integrated collaborative care models provide support to ensure effective coordination, communication, and collaboration
Workforce enablement solutions
At EXL Health, we help providers and health systems quickly alleviate staffing pressures. Leveraging our on-demand workforce enablement solutions, we deliver experienced (and scalable) bandwidth, whether you require support for short-term projects or longer-term flexibility, without hiring full-time employees.