EXL Health digital solutions
<p>Digital innovations that transform how healthcare is delivered, managed and paid</p>
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Scalable digital solutions for optimal results
EXL Health digital solutions transform the way healthcare is delivered, managed and paid. Powered by data, cloud, analytics, AI/ML, and domain expertise, EXL Health digital solutions improve business outcomes, help deliver great customer service, reduce cost, and strengthen quality of care.
At EXL Health, solving complex problems is at the core of what we do. Our deep data and domain expertise help understand the context of specific customer interactions. Using Human Ingenuity as our catalyst, we look and go deeper to create a personalized set of solutions that help achieve the trifecta impact: improved customer experiences, optimized efficiencies, and better business outcomes.
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What we do
Personalized call center services
<p>Improve call capacity, increase self-service capabilities, and reduce average handling time with an innovative combination of conversational AI and proactive human assistance.</p>
Payment services
<p>Solve the end-to-end collections value chain using a modular AI-powered solution. Improve efficiencies and accuracy in enrollment & eligibility, billing, and claims administration. Proactively minimize fraud, waste, and abuse, and increase payment capture in the revenue cycle.</p>
Data automation services
<p>Improve accuracy and data management processes through automated data processing of unstructured and unstructured health data to gain actionable insights using a combination of natural language processing and AI. Reduce cost in manual efforts and turnaround times.</p>
Clinical services
<p>Improve clinical excellence in case review, case management, and utilization management with a platform that integrates into legacy systems and data sources. We personalize our services to meet your needs.</p>
