Providers

Providers

Digital intelligence and workflows to improve clinical, financial, and operational outcomes

Providers

Digital intelligence and workflows to improve clinical, financial, and operational outcomes

Flexible partnerships to reduce the cost of care and improve clinical outcomes

Provider organizations and Accountable Care Organizations (ACOs) are urgently working to enhance the patient and staff experience, improve care outcomes, and optimize operational efficiency and profitability. At EXL, we help providers and ACOs address these challenges with data-driven solutions that offer the right level of support to solve the biggest challenges.

If you are a Provider who has received a request for documentation or has a question regarding correspondence received from EXL, please visit this link.

Featured insights
As generative AI makes the transition from novelty to an indispensable business tool, healthcare companies (among others) are exploring how they can capitalize on the technology to power their business. And for good reason.
In today’s healthcare environment, risk-based program performance is impacted by the lack of comprehensive data and analytics needed to accurately and comprehensively perform risk adjustment and quality programs. To heighten matters, payers and providers must collaborate to meet value-based targets, creating several factors that contribute to less than optimal performance, including
A leading healthcare organization was looking to improve its provider-focused contact center operations for precertification processing. EXL recommended our AI solution EXELIA.AI™and trained it to be able to instantly solve pre-certification queries using next-generation natural language processing and contextual understanding. EXL received a nine-out-of-ten score on implementation, performance, and ability to successfully deliver customer experience trans...
In healthcare, the volume of data is growing exponentially, yet for many organizations, the ability to extract operational value from that data is lagging behind other more data-led industries.
When a major physician-led value-based care organization began searching for a partner in early 2022 to help create a scalable, world-class clinical contact center to accommodate growth, they chose EXL Health. Our expertise in call center operations, experience in mitigating outsourcing risk, and deep domain experience contributed to their decision.