NLP powered digital solution

EXL Digital Endorsement Portal is a cutting-edge extraction and automation solution designed to service end-to-end value chain of a typical Endorsement process. The robust digital solution offers comprehensive operations coverage across the process, commencing from intake of endorsement requests right up to rating and issuance of policy, without any human intervention.

Product benefits

40-45-reduction-in-cost-of-endorsement-processing

40%-45% reduction in cost of endorsement processing

70-75-indexing-automation-for-all-transaction-types-across-all-LOBs

70%-75% indexing automation for all transaction types across all LOBs

Reduced-number-of-handoffs-and-Upfront-identification-of-missing-information

Reduced number of handoffs and Upfront identification of missing information

45-55-enhancement-in-efficiency-&-85-enhancement-in-turnaround-time

45%-55% enhancement in efficiency & 85% enhancement in turnaround time

EXL-Digital-Endorsement-Portal/30-reduction-in-repeat-requests

~30% reduction in repeat requests

Product features

NLP-powered Extraction Module

Leveraging NLP at its core to read unstructured and non-standardized E-mails, the module identifies E-mail intent and extracts requisite information

Automation Module

Automation capabilities can be done through using APIs or RPA, and requested endorsements on policies are completed, followed by policy rating and issuance

Analytics Module

Leverages predictive, descriptive & Sentiment analysis to generate valuable insights

  • NLP-powered Extraction Module Leveraging NLP at its core to read unstructured and non-standardized E-mails, the module identifies E-mail intent and extracts requisite information
  • Automation Module Automation capabilities can be done through using APIs or RPA, and requested endorsements on policies are completed, followed by policy rating and issuance
  • Analytics Module Leverages predictive, descriptive & Sentiment analysis to generate valuable insights

Digital EXLerator Framework

The proprietary Digital EXLerator Framework was designed to help clients accelerate digital capabilities to create next-gen solutions that customer journeys and optimize business outcomes. An evolution of our award winning Business EXLerator Framework‚Ą†, we collaborate with our clients across discovery, prototyping and execution.