General insurance
General insurance
Leapfrog into a brighter future
General insurers face increasing pressure to stay ahead of competition and attract and retain customers. EXL makes it easier to deliver better experiences and outcomes — for you and your customers.
We collaborate closely with our clients, applying deep domain and digital expertise to provide real-time analytic insights.
What we do
We apply advanced technologies and deep domain expertise to deliver better experiences and outcomes – for you and your customers. EXL’s global expertise enables us to help insurers across the world leapfrog into a brighter future, including 8 of the top 10 US insurers, 2 of the top 5 global brokers, 3 of the top 5 UK insurers, and 3 of the top 5 Australian insurers.
Policy acquisition
We transform the customer acquisition journey, helping insurers create experiences that delight prospects and produce deeper relationships, driving profitable revenue growth.
Policy underwriting
We are uniquely suited to help our clients make sense of their data. We aggregate and analyze end-to-end data for insights that enhance insurer underwriting effectiveness.
Policy servicing
We apply analytics, advanced automation and robotics to make processes as cost effective as possible, an approach that has gained recognition in the industry.
Claims management
We make your adjusters’ lives easier by alleviating the burden of administrative tasks and allowing them to focus on core-to-claim items, ultimately reducing your loss ratio.
General insurance solutions
AuditStream™
EXL Digital Endorsement Portal
EXL Nerve Hub™
EXL Paymentor℠
Insurance Analytics Leadership Exchange
MedConnection™ APS summarization
Premium audit
Real Time Insurance Verification
Survey and risk control
Insights
Awards and analyst recognitions
