Are inefficiencies in your insurance claims operations costing you time, money, and customer loyalty? Manual processes, outdated systems, and siloed workflows create costly delays, errors, and dissatisfied customers.
Common challenges:
Manual data entry increases delays and operational costs.
Lack of automation causes bottlenecks and inefficiencies.
Complex document handling slows resolution times.
High error rates lead to rework and inaccurate decisions.
Overwhelmed teams struggle to manage high claim volumes.
Scaling operations for growth remains difficult.
EXL Impact
Why do leading insurers choose EXL?
Top 9
of 10 global insurance companies
40%
reduction in processing saved a major insurer $2M annually
$500K
found in fraud in first quarter using EXL's AI
Our value to you
We redefine claims management with AI-driven solutions and deep industry insights. Here's how we help your business thrive:
Automate manual tasks
Free up valuable time with intelligent claims management.
AI-powered analytics
Improve accuracy and compliance while uncovering new insights.
Fraud protection
Identify and prevent fraudulent claims early, minimizing financial risk.
Faster resolutions
Accelerate workflows for quick and transparent outcomes.
Seamless scalability
Handle growing claim volumes effortlessly.
Optimized costs
Reduce expenses with efficient insurance claims business process outsourcing and automation.
Real-time visibility
Stay informed with advanced insurance claim tracking software.
Proven results
When you partner with EXL, success is measurable.
50%
faster digital claims management
25%
increase in customer retention
35%
reduction in operational costs
Service offerings
Simplify the claims management process with our tailored solutions:
What sets EXL apart?
With EXL, you gain a partner that combines human expertise with AI-driven technology to achieve better results.
Domain expertise
Decades of experience in property & casualty claims management and life insurance claims management.
Advanced technology
Industry-leading AI solutions—from fraud detection to workflow automation.
Proven results
Demonstrated success across clients, driving revenue growth and customer satisfaction.
Custom fit for your needs
Scalable solutions designed to optimize your unique claims management processes.