Delivering travel results through data and digital

For travel companies to get where they want to go, they’ll need to predict market trends, deliver hyper-personalized customer experiences, and streamline workflows. EXL helps along every step of this journey by using advanced analytics, digital, AI, and cloud capabilities to help you move your business forward. We’re oriented towards your ideal outcome, from customer service and inside sales to fraud and revenue leakage prevention. 

Travel solutions

Travel solutions

EXL’s Management Information Assistant (MIA)

Connected operations


Deliver excellent customer experience in a digitally connected future

Data-driven finance

Discover deeper actionable insights faster

EXL Digital Virtual Assist (DIVA)

AI-powered digital customer experience

EXL Exelia.AI™

Redefine your customer experience for measurable results

EXL Nerve Hub™

Next-gen digital command center to orchestrate human and digital workforces

EXL Paymentor℠

Create a unified and personalized debt collection journey for your debtors


AI and NLP powered Content Extraction capability

Revenue acceleration

Experience faster growth and profitability

Travel & leisure F&A

Build agile, data-driven solutions

Why EXL travel

EXL helps Travel & Leisure companies in critical areas such as customer acquisition, customer care, finance and accounting, and analytics. Our teams have deep domain expertise across the leading travel GDS platforms, including Sabre, Travelport and Amadeus and are certified by the International Air Transport Association.

EXL partners with companies to drive loyalty, optimize wallet share and create personalized customer journeys through digital solutions and data insights for a richer, more integrated user experience.

At EXL, we are your trusted, long-term partner committed to driving better business outcomes and enhanced customer experience.

Top 2
Travel management companies in the world partner with EXL
Gartner Peer Insights Customers’ Choice
for Data and Analytics Service Providers distinction (2021)
in all 4 categories in the ISG Provider Lens 2021 Digital Financial and Accounting Outsourcing Services Report in the categories of Procure to Pay (P2P), Order to Cash (O2C), Record to Report (R2R), Financial Planning & Analysis (FP&A)