Innovate, accelerate, thrive with EXL Digital’s cloud receiving center

A new paradigm to transform the Core

Distinct integrated digital suite curated by EXL Digital

Potential transformation opportunities outlined to create a concerted solution design

As-is mapping of organizational data flow (existing operations) at the outset

Reimagined process flows designed in unison with client’s transformation goals; embedded with data/analytics

Precise delineation of current business problem(s) and business-critical outcomes /KPIs

Speed to Outcomes accelerated with EXL digital’s proprietary transformation stack EXLERATOR.AI™
EXLERATOR.AI™ | EXL (exlservice.com)

EXL AI:OS™ embedded into new design to create a transformed cloud-powered operating model for clients.

Comprehensive diagnostic and digital discovery exercise for a macro view and evaluation of the value chain (operations); explicit view of current organizational data flows established

Creating data led enterprises with EXL AI:OS to drive value (exlservice.com)

Accelerating transformation with EXL Digital’s cloud receiving center

Clients can optimize the full potential of digital to create a resilient, agile and transformed operating model with EXL Digital’s cloud native solutions.

AI leveraged, cloud native interventions and solutions fuel reimagined processes
Experimenting at speed enabled through cloud environments; secure, agile data/ AI-powered solution proving to arrive at the right design for your business needs, allowing faster iterations, swift testing of prototypes; critical decision-making in real time

Accelerating transformation with EXL Digital’s cloud receiving center

Furthering growth with modern cloud native SAAS tools - Enhancing EXL Digital’s cloud receiving center functionality

EXL Digital’s cloud receiving center leverages modern cloud native tools to offer incremental features and deliver seamless experiences:

Cutting-edge tools developed/managed in the cloud

Continuous workflows, superior quality assured
API-based tools for enhanced collaboration
SaaS models lead to lower operational overhead

Example

MIRO – leveraged for limitless whiteboarding and collaboration, a must have in the post-pandemic remote/hybrid work world;

Empowers geographically distributed cross-functional teams to collaborate and communicate; enables centralized communication and discover framework
Allows cross-functional brainstorming through an infinite canvas
Offers a robust set of widgets, prebuilt templates, and powerful platform capabilities
Presents an entire toolkit for user story or customer journey maps, wireframing, roadmap or sprint planning

Open-source tools

API-based
Not limited by proprietary integrating systems
Cost-effective, though require customized implementation
Enable seamless technological orchestrations and automation functions

Example

Terraform – allows users to manage infrastructure with configuration files; lends considerable advantage over manual infrastructure management

Designed to manage infrastructure on multiple cloud platforms
Enables tracking of resource changes throughout deployments
Automatically calculates dependencies between resources to create or destroy them in the correct order
Allows enterprises to build, change, and manage their infrastructure in a safe, consistent, and repeatable manner
Defines resources and infrastructure in human-readable, declarative configuration files, and helps manage end-to-end infrastructure lifecycle
Allows defining resource configurations that enterprises can version, reuse, and share
Infrastructure-as-code scripts follow the same review and automated deployment cycle as application code

Unlock exceptional value with EXL Digital’s cloud receiving center

Enables clients to rightshore operations
Commercials converted to a transaction/outcome-based pricing construct
A new EXL AI:OS™ cloud receiving center built to integrate automated workflows, bolt-on EXL AI solutions, and a ‘thinner’ elevated human effort layer
Speed to outcomes accelerated; trifecta impact (customer experience, business outcomes and efficiency) enhanced for clients.

Stay agile…stay ahead…transform the core!

Ignite your cloud journey now by asking for a demo & more by talking to our cloud experts at Digital-Cloud-Engagement@exlservice.com