Innovate, accelerate, thrive with EXL Digital’s cloud receiving center
A new paradigm to transform the Core
Distinct integrated digital suite curated by EXL Digital
Potential transformation opportunities outlined to create a concerted solution design
As-is mapping of organizational data flow (existing operations) at the outset
Reimagined process flows designed in unison with client’s transformation goals; embedded with data/analytics
Precise delineation of current business problem(s) and business-critical outcomes /KPIs
Precise delineation of current business problem(s) and business-critical outcomes /KPIs
Speed to Outcomes accelerated with EXL digital’s proprietary transformation stack EXLERATOR.AI™
EXLERATOR.AI™ | EXL (exlservice.com)
EXL AI:OS™ embedded into new design to create a transformed cloud-powered operating model for clients.
Comprehensive diagnostic and digital discovery exercise for a macro view and evaluation of the value chain (operations); explicit view of current organizational data flows established
Accelerating transformation with EXL Digital’s cloud receiving center
Clients can optimize the full potential of digital to create a resilient, agile and transformed operating model with EXL Digital’s cloud native solutions.
- AI leveraged, cloud native interventions and solutions fuel reimagined processes
- Experimenting at speed enabled through cloud environments; secure, agile data/ AI-powered solution proving to arrive at the right design for your business needs, allowing faster iterations, swift testing of prototypes; critical decision-making in real time
Accelerating transformation with EXL Digital’s cloud receiving center
Furthering growth with modern cloud native SAAS tools - Enhancing EXL Digital’s cloud receiving center functionality
EXL Digital’s cloud receiving center leverages modern cloud native tools to offer incremental features and deliver seamless experiences:
Cutting-edge tools developed/managed in the cloud
- Continuous workflows, superior quality assured
- API-based tools for enhanced collaboration
- SaaS models lead to lower operational overhead
Example
MIRO – leveraged for limitless whiteboarding and collaboration, a must have in the post-pandemic remote/hybrid work world;
- Empowers geographically distributed cross-functional teams to collaborate and communicate; enables centralized communication and discover framework
- Allows cross-functional brainstorming through an infinite canvas
- Offers a robust set of widgets, prebuilt templates, and powerful platform capabilities
- Presents an entire toolkit for user story or customer journey maps, wireframing, roadmap or sprint planning
Open-source tools
- API-based
- Not limited by proprietary integrating systems
- Cost-effective, though require customized implementation
- Enable seamless technological orchestrations and automation functions
Example
Terraform – allows users to manage infrastructure with configuration files; lends considerable advantage over manual infrastructure management
- Designed to manage infrastructure on multiple cloud platforms
- Enables tracking of resource changes throughout deployments
- Automatically calculates dependencies between resources to create or destroy them in the correct order
- Allows enterprises to build, change, and manage their infrastructure in a safe, consistent, and repeatable manner
- Defines resources and infrastructure in human-readable, declarative configuration files, and helps manage end-to-end infrastructure lifecycle
- Allows defining resource configurations that enterprises can version, reuse, and share
- Infrastructure-as-code scripts follow the same review and automated deployment cycle as application code
Unlock exceptional value with EXL Digital’s cloud receiving center
- Enables clients to rightshore operations
- Commercials converted to a transaction/outcome-based pricing construct
- A new EXL AI:OS™ cloud receiving center built to integrate automated workflows, bolt-on EXL AI solutions, and a ‘thinner’ elevated human effort layer
- Speed to outcomes accelerated; trifecta impact (customer experience, business outcomes and efficiency) enhanced for clients.
Stay agile…stay ahead…transform the core!
Ignite your cloud journey now by asking for a demo & more by talking to our cloud experts at Digital-Cloud-Engagement@exlservice.com