An exclusive, curated roundtable in collaboration with Databricks for senior retail and CPG leaders ready to move AI beyond the pilot stage.
Retail and CPG leaders don't lack AI ambition. Most organisations have already run pilots across eCommerce, marketing, and merchandising. Far fewer have converted that early experimentation into production-grade capabilities that deliver consistent, measurable value.
Data fragmentation, unclear ownership, and weak governance keep many organisations locked in a perpetual pilot loop. Breaking that cycle requires more than a proof of concept. It requires embedding AI into commercial decision-making, customer experience, and day-to-day ways of working, with the greatest revenue impact concentrated in eCommerce and marketing.
This roundtable brings together the retail leaders facing this challenge to share what it practically takes to scale AI across the enterprise.
What you'll gain
A clear path from pilot to production
<p>Take away actionable insights on scaling AI from isolated experiments to enterprise-wide deployments and the data foundations required to support that.</p>
A view of what's next in <br>retail
<p>Explore how leading retailers are applying AI across eCommerce and Marketing to drive hyper-personalised customer experiences, intelligent search, dynamic pricing, stronger customer retention and what that means for your own roadmap.</p>
Peer networking with C-suite retail leaders
<p>Connect with fellow executives navigating the same AI operationalisation challenges, in an intimate setting built for candid conversation.</p>
Evening agenda
| Time | Session |
|---|---|
| 18:30 | Networking and curated peer introductions |
| 19:00 | Networking, seating and first course |
| 19:30 | EXL-driven discussion and main course |
| 20:30 | CXC/EXL moderated all-delegate discussion |
| 21:00 | Closing remarks and dessert |
| 21:30 | Private dinner and peer exchange |
Hosted by EXL and Databricks
From AI adoption to enterprise advantage
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