Who we serve

EXL supports and manages transport and logistics processes and accounting operations. Our decision analytics and other solutions can improve operational performance across a range of industries.

EXL partners with both LTL and truckload clients to help improve and support all aspects of their operations while driving revenue and improved customer experiences.

Acting as a true partner to our clients, EXL provides a full suite of solutions for third-party logistics, freight forwarders and in-house supply chain organizations.

With industry experts and analysts, EXL offers solutions to cut the complexity and improve results for both asset-owning shipping companies as well as NVOCCs with global trade between emerging and developed markets.

Real results

For businesses that aren't satisfied by good enough, or profitable enough, we use Digital Intelligence to deliver real results. 

Why exl
Digital Transformation - Strengthened by deep knowledge of domains.

EXL partners with transportation and logistics companies to achieve their goals by leveraging data and technology in areas that include supply chain services, procurement, billing and customer acquisition. We deliver richer insights, increased profitability and better customer experiences that lead to accelerated revenue growth. Everything we do is informed by our deep industry knowledge and supported by EXL’s leading strengths in big data, analytics, consulting and advanced automation and robotics.

EXL truly understands our clients’ needs by creating digital solutions that power results from day one. Our digital intelligence comes through many channels, including inside sales, customer acquisition engine, logistics engineering procurement, freight billing-as-a-service, collections, revenue leakage and accessorial charge optimization, freight audit and payment solutions. Our clients stay with us not only because we drive outcomes, but because we work as part of their extended team.

3 of top 10
LTL carriers partner with EXL
leader
NelsonHall Customer Experience Services in Travel, Transport & Hospitality NEAT 2018 
2 of the top 10
TL carriers in the US choose EXL