What we do

We get it. Utilities companies increasingly demand that service providers address top-of-mind objectives.

To meet these challenges, EXL offers a wide variety of solutions.

  • Billing and invoicing
  • Inbound and outbound collections
  • Invoice cancellations

  • Payment posting
  • Collections




Digital Intelligence is the foundation of everything we do, and inspires our ideas and research. 

Real results

For businesses that aren't satisfied by good enough, or profitable enough, we use Digital Intelligence to deliver real results.

Why exl
Digital transformation strengthened by domain expertise

With many leading utilities as clients, we have a firm grasp on the industry and where it’s going.

With a best-in-class understanding of the customer journey and next-gen technology, EXL helps our clients leverage the proliferation of data to acquire new customers, deliver on their customer services promises, and secure customer loyalty.

We partner with you to improve your bottom line and your customer’s experience, an increasingly important metric in an industry facing increasing customer demands.

"Excellence in Business Process Outsourcing" by GSA UK Professional Awards
High Performer
in “HfS Blueprint Report: Utility Operations 2017”
Embedding analytics
category winner at AECUS Innovation Awards

Contact US