The utility industry is more dynamic than ever due to shifting regulations, increased competition, and digital enhancements like smart meters and IoT devices. Companies are digitally transforming to keep pace with these trends and gain a competitive advantage.
EXL partnered with Harvard Business Analytics Services to examine the utilities industry’s current drivers for transformation, common reasons for transformation failure, and the largest digital priorities in the industry.
Download the report to learn:
- Where utilities companies are focusing their efforts in digital transformation compared to other industries
- Where these organizations are falling short in their transformation efforts
- The five areas where digital can produce the greatest results
Digital transformation is changing the face of the utilities industry. Read the report from Harvard Business Review Analytics Services and EXL to discover how to adapt and change to remain competitive.