Industry Expertise

Our focus on your business builds a deep understanding of the context in which you operate.

Banking & Finance

EXL helps institutions become more competitive, improve customer centricity, bolster compliance and accelerate growth and profitability.

Healthcare

Through integrated program design and extensive healthcare experience, we help providers and payers optimize outcomes, reduce costs, and enhance revenue. 

Insurance

EXL applies analytics to provide in-depth customer insights, improve claims speed and accuracy, and seamlessly transform existing operations. 

Retail 
We partner with retailers to enhance different stages of the customer lifecycle and deliver business impact by providing the insights that drive consumer decision making.
Transportation & Logistics
EXL helps organizations achieve efficiency and growth goals by applying analytics in areas such as supply chain services, procurement, billing, and customer acquisition. 
Utilities

We enable clients to remain competitive by better understanding their customers, delivering a better customer experience and expanding their business, all while continuously reducing operational costs.

Intelligence

Digital intelligence is the foundation of everything we do, and inspires our ideas and research.

Real results

For businesses that aren't satisfied by good enough, or profitable enough, we use Digital Intelligence to deliver real results.

Why exl
Turning data into actionable insights

Data, analytics, robotics. These and other technology tools can never be completely effective – or transformative – unless they’re paired with deep knowledge and experience in the industries to which they are applied. 

With one of the largest and award winning teams in advanced analytics and data professionals anywhere, EXL has the expertise and data-driven solutions needed to look deeper into our clients’ processes and business functions. The result: greater efficiency, stronger regulatory compliance frameworks, simplified supply chains, and new channels for growth and profitability.

Whether we’re saving $1.5 billion in annual spend for a client by identifying attrition causes, increasing collections by 66% per hour for another, solving support call spikes, identifying revenue leakage for logistics companies, reducing overpaid medical claims or offering legal support analytics, EXL taps data management, sophisticated modeling capabilities, text and sentiment mining, and proprietary methodologies to deliver high-impact solutions.

By hiring experienced industry leaders, hosting training academies, and making strategic investments in technology and new capabilities, we are able to approach our clients’ businesses with an insider’s understanding.  

Bring us your toughest challenges and their seemingly impossibly goals.  We are EXL.

LEADER
and Star Performer in Everest Research “Analytics BPS Service Provider with Services PEAK MatrixTM Assessment 2018”
Ranked 2nd
out of 1,500 teams in analytics competition sponsored by Heritage Provider Network (2013)
LEADER
in “IDC MarketScape: Worldwide Business Analytics BPO Services 2016 Vendor Assessment”