EXL Consulting executes and implements Digital Intelligence for our customers by delivering tangible business outcomes through the orchestration of domain and data.
- Customer experience-driven digital transformation BluePRINT™
- Customer value operating models
- Digital contact center transformation
- Customer metrics and reporting
- System integration and workflow implementation
- Intelligent workflow/partner BPM implementation and integration
- Legacy platform management and agile development
- EXL platform/systems integration
- Advanced automation BluePRINT™
- RPA center of excellence design
- RPA implementation and execution
- RPA maintenance and support
For businesses that aren't satisfied by good enough, or profitable enough, we use Digital Intelligence to deliver real results.
EXL combines a sophisticated advisory approach with executional rigor to overcome our clients’ most urgent challenges by bringing the power of industry domain, data, and digital technologies together to enable organizations to re-defining their markets, re-engaging with their customers, re-configuring their cost bases, and re-imagining their business models. We bring Digital Intelligence to life through our Digital EXLerator Framework®, which orchestrates how humans and technology combine together to drive tangible business outcomes.
EXL has extensive experience solving complex operational, process and industry problems for 500+ global customers around the world. Our consultants bring an industry domain, customer experience and digitization capabilities to drive industry, function and process transformation.