Showing 51-60 of 554 results for "Customer Experience"
<span class="gl-search-category-title mr-3">Reports & research</span> <span class="gl-search-category-date">April 18, 2025</span>
EXL named a leader in advanced analytics
EXL has been named a Leader in Everest Group’s Advanced Analytics and Insights (AA&I) Services PEAK Matrix® Assessment 2023
<span class="gl-search-category-title mr-3">Solution sheet</span> <span class="gl-search-category-date">April 18, 2025</span>
Sports Data Analytics & AI
At EXL, we understand that every sports team is their own persona—a combination of vaulted history, current stars, amazing wins, and of course, devoted fans.
<span class="gl-search-category-title mr-3">White paper</span> <span class="gl-search-category-date">April 18, 2025</span>
Back office 2.0 for utilities
The battleground for organisations has never been so competitive and complicated. The rapid adoption of technology, changing customer behavior, and increasing competition are combining...
<span class="gl-search-category-title mr-3">White paper</span> <span class="gl-search-category-date">April 18, 2025</span>
Data as the driver of speed to value
Remember when macroeconomic trends used to develop gradually over the course of years? When sales cycles evolved predictably over weeks and months? When customer experience was built over th...
<span class="gl-search-category-title mr-3">Case study</span> <span class="gl-search-category-date">April 18, 2025</span>
Transforming Fraud, Collections, and Customer Care for a Leading U.S. Fintech Bank
The rapid evolution of financial technology has reshaped consumer expectations and created new challenges for financial institutions.
<span class="gl-search-category-title mr-3">Solution sheet</span> <span class="gl-search-category-date">April 18, 2025</span>
EXL™ Customer 360 Insights
Addressing ever-evolving customer needs and driving agent/advisor performance is critical to success in today’s dynamic, hyper-competitive insurance industry. Achieving this requires real-ti...
<span class="gl-search-category-title mr-3">Reports & research</span> <span class="gl-search-category-date">April 18, 2025</span>
A Leader and a Star Performer in Everest Group Property and Casualty (P&C) Insurance BPS PEAK Matrix® Assessment 2023
For the 4th year in a row, EXL has claimed the top spot and is named a Leader and Star Performer in the Everest Group Property and Casualty (P&C) Insurance BPS PEAK Matrix® Assessme...
<span class="gl-search-category-title mr-3">White paper</span> <span class="gl-search-category-date">April 18, 2025</span>
Digital transformation: Health plans poised to reduce operational costs by 50% over the next 5 years
Analysis from EXL experts shows that investing in a data led strategy and embracing the widespread deployment of digital technology including GenAI will result in major reductions in waste v...
<span class="gl-search-category-title mr-3">Reports & research</span> <span class="gl-search-category-date">April 18, 2025</span>
A 2022 Gartner® Peer Insights™ Customers’ Choice for Data and Analytics Service Providers
We believe, this recognition highlights our goal of providing best-in-class data and analytics services to our clients and guiding clients along their data-led transformation journey.
<span class="gl-search-category-title mr-3">Solution sheet</span> <span class="gl-search-category-date">April 18, 2025</span>
EXLMINE™
Payers are seeing claims volumes and system integration needs grow exponentially year upon year, while audit staff struggle to identify and act on potential improper claim payments. EXL’s pr...