Automated KYC for improved savings and customer experience

Providing a solid foundation for productivity and accuracy

EXL's Digital KYC solution helps automate, streamline and standardize Client Due Diligence (CDD) and Know Your Customer (KYC) processes. The solution leverages advanced analytics/AI, Robotics Process Automation (RPA) and integrations to solve various operational challenges to aggregate 30+ data sources across 20+ countries.

Client testimonial

"EXL’s KYC solution for data integration and screening services helped us integrate data from multiple web sources, reducing turnaround time and saving manual effort. This has greatly increased the speed and efficiency with which we complete our customer onboarding process.. Working with EXL helps us save time, improve efficiency, and present integrated data in format that is ready to be shared."

Product Manager, Leading Investment Bank

Solution highlights

Digital KYC
Digital KYC
Digital KYC

Data Aggregation

Automates research activities by aggregating client information from various sources (Internal and External)

Digital KYC

Document Review

Review of documents that are collected to evidence client information

Digital KYC

Data Review

Duplicate checks and quality review / reconciliations

Digital KYC

Data Upload

Integration with strategic systems and migration of data/documents collated after research into internal systems

Digital KYC


Ongoing screening of news or sanctions to determine emerging financial crime risks

Digital KYC

Perpetual KYC

Ongoing monitoring of client data and trigger alerts when there is a change

Digital KYC

How is EXL Digital KYC different.


Simplify regulatory requirements


Reduction in turnaround time

Person Stretching a Cloud

Flexibility with on-site or cloud deployment, easily scalable with non-intrusive integrations

Bar Graph

Improved customer experience


Reduces 75% manual effort, thereby decreasing costs