Data and analytics services
Working together to enable actionable insights
At EXL Health, human ingenuity is the foundation from which we solve your complex problems. We combine data and analytics, cutting-edge tools and technology, and our domain expertise to power smarter insights resulting in better outcomes.
Who we serve
Together, we work with you to improve health, enhance member and provider experience, and appropriately reduce total cost of care.
Pharmacy Benefit Managers
What we do
Curated data
Data assets that span across commercial, Medicare and Medicaid populations, as well as augmenting the data with your own or a desired third-party’s data sets.
- 44M+ Patient Benchmark Database
- 244M+ Consumer Database
Digital technologies & advanced analytics
Drive smarter outcomes while improving provider and consumer experiences.
- Machine Learning
- Text Mining & Natural Language Processing
- Network Analytics
Data management
We help you transform your disparate data into a trusted, strategic asset.
- Data strategy development
- Data governance rules
- Tool-agnostic data management capabilities
- Enterprise-wide data architecture
- Data visualization and reporting tools
Technology platforms and tools
Proprietary technology platforms, application modules, and business intelligence reporting tools that will accelerate your transformation.
- Population Health Analytics Platform
- Care Management Platform
- Risk Adjustment & Quality Management Platform
Areas of expertise
White paper
Digital transformation: Health plans poised to reduce op...
White paper
Digital transformation: Health plans poised to reduce operational costs by 50% over the next 5 years
<p>Analysis from EXL experts shows that investing in a data led strategy and embracing the widespread deployment of digital technology including GenAI will result in major reductions in waste via dramatically lowering administration costs, significantly reducing benefit expenses, and improving member satisfaction.</p>
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White paper
<p>Analysis from EXL experts shows that investing in a data led strategy and embracing the widespread deployment of digital technology including GenAI will result in major reductions in waste via dramatically lowering administration costs, significantly reducing benefit expenses, and improving member satisfaction.</p>
Case study
Digital plus human ingenuity helps value-based care clie...
Case study
Digital plus human ingenuity helps value-based care client streamline outreach for rapid growth
<p>When a major physician-led value-based care organization began searching for a partner in early 2022 to help create a scalable, world-class clinical contact center to accommodate growth, they chose EXL Health. Our expertise in call center operations, experience in mitigating outsourcing risk, and deep domain experience contributed to their decision.</p>
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Case study
<p>When a major physician-led value-based care organization began searching for a partner in early 2022 to help create a scalable, world-class clinical contact center to accommodate growth, they chose EXL Health. Our expertise in call center operations, experience in mitigating outsourcing risk, and deep domain experience contributed to their decision.</p>
White paper
The patient experience: Leveraging data for personalized...
White paper
The patient experience: Leveraging data for personalized care
<p>In the 21st century, healthcare is at one of its most transformative phases. As technology advances at an unprecedented rate, it intertwines with medicine, redefining patient experiences and expectations. Today’s patients are digital natives, well-informed and more connected than ever before.</p>
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White paper
<p>In the 21st century, healthcare is at one of its most transformative phases. As technology advances at an unprecedented rate, it intertwines with medicine, redefining patient experiences and expectations. Today’s patients are digital natives, well-informed and more connected than ever before.</p>
Case study
EXL’s data-driven analytics helps U.S. healthcare provid...
Case study
EXL’s data-driven analytics helps U.S. healthcare provider reach goal of $15 million in savings
A not-for-profit academic medical center in a major U.S. metropolitan area has a strong history for outstanding patient care and medical research. The organization’s technology department was under pressure to meet growing operational and business demands on its technology infrastructure—and this was before the Covid-19 pandemic.
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Case study
A not-for-profit academic medical center in a major U.S. metropolitan area has a strong history for outstanding patient care and medical research. The organization’s technology department was under pressure to meet growing operational and business demands on its technology infrastructure—and this was before the Covid-19 pandemic.
Case study
How EXL helped a large U.S. healthcare payer improve its...
Case study
How EXL helped a large U.S. healthcare payer improve its Medicare sales
<p><span><span><span><span>A large US-based national healthcare payer had set goals to improve its Medicare sales and was looking for a way to aggregate and analyze its data to get better insights into overall lead generation and their sales performance. They chose to work with EXL to bring all their data sources together to drive centralized Medicare sales reporting, and to produce sophisticated business insights and actions.</span></span></span></span></...
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Case study
<p><span><span><span><span>A large US-based national healthcare payer had set goals to improve its Medicare sales and was looking for a way to aggregate and analyze its data to get better insights into overall lead generation and their sales performance. They chose to work with EXL to bring all their data sources together to drive centralized Medicare sales reporting, and to produce sophisticated business insights and actions.</span></span></span></span></...
Case study
Innovative dashboard architecture empowers real-time dec...
Case study
Innovative dashboard architecture empowers real-time decision making
Most healthcare provider organizations were unprepared to handle the demand surge when COVID-19 surfaced in 2020. Indeed, hospitals were under siege as they were filling up quickly with highly contagious patients. So, like other providers across the globe, this Midwestern academic medical center needed to find a way to manage the quickly escalating public health crisis.
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Case study
Most healthcare provider organizations were unprepared to handle the demand surge when COVID-19 surfaced in 2020. Indeed, hospitals were under siege as they were filling up quickly with highly contagious patients. So, like other providers across the globe, this Midwestern academic medical center needed to find a way to manage the quickly escalating public health crisis.
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