Media & entertainment

Finding the way forward for media & communications

Gaining a 360 understanding of customers and viewers. Delivering personalized experiences at scale. Discovering new opportunities for growth while keeping costs low. EXL delivers the data-driven insights and flexible partnership model needed to make these goals real for media and communications companies. We have the digital dexterity – and expert capabilities in AI, analytics, and cloud – to turn your data into insights, insights into action, and actions into outcomes that deliver end-to-end improvements.

Who we serve

Diverse client base, ranging from the leading marketing and media communications conglomerates to entertainment media companies and digital media technology solutions.

Media, entertainment and sports

Media, entertainment and sports
We look deeper by merging our advanced analytics and data science expertise with our experience of changing media landscape and digital transformation to help our clients stay ahead of the curve and stay relevant to the digital age fans.

Media & entertainment solutions

Media & entertainment solutions

EXL’s Management Information Assistant (MIA)

Connected operations
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CONNECx

Deliver excellent customer experience in a digitally connected future
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Data-driven finance

Discover deeper actionable insights faster
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EXL Digital Virtual Assist (DIVA)

AI-powered digital customer experience
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EXL Exelia.AI™

Redefine your customer experience for measurable results
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EXL Nerve Hub™

Next-gen digital command center to orchestrate human and digital workforces
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EXL Paymentor℠

Create a unified and personalized debt collection journey for your debtors
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EXL XTRAKTO.AI™

AI and NLP powered Content Extraction capability
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Media F&A

Data-powered, efficient finance solutions
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Revenue acceleration

Experience faster growth and profitability
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Insights

Media and communications

Infographic
Media and communications

How fast-growing F&A organizations are leading the way to become data-driven

Infographic
How fast-growing F&A organizations are leading the way to become data-driven

What slow-moving F&A organizations can do today to become data-driven

Infographic
What slow-moving F&A organizations can do today to become data-driven

Harness data from finance to create sustainable business advantage

Reports & Research
Harness data from finance to create sustainable business advantage

Leader in 2022 ISG Provider Lens™ Digital Finance & Accounting Outsourcing Services report

Reports & Research
Leader in 2022 ISG Provider Lens™

Behind every successful enterprise is data-driven finance - HFS & EXL joint data-led study

Reports & Research
Behind every successful enterprise is data-driven finance

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Why EXL media & entertainment

EXL partners with leading media and advertising companies worldwide to provide data, analytics and AI based solutions.

We have established a media Centre of Excellence to provide deep technical capabilities, high service quality, and better visibility.

We are a trusted partner for a wide range of solutions for the media industry ranging from advanced media analytics, data led F&A insights, and specialized media planning and services.

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Leader
in all 4 categories in the ISG Provider Lens 2021 Digital Financial and Accounting Outsourcing Services Report in the categories of Procure to Pay (P2P), Order to Cash (O2C), Record to Report (R2R), Financial Planning & Analysis (FP&A)
Gartner Peer Insights Customers’ Choice
for Data and Analytics Service Providers distinction (2021)
Leader in Everest
"Advanced Analytics & Insights (AA&I) Services PEAK Matrix® Assessment" 2021