Michael Sherrill

Vice President Marketing


Europe, India and APAC

Shailendra Singh

Vice President Corporate Communications


Investor Relations

Steven N. Barlow

Vice President Investor Relations


Jan 27, 2020
Infographic: Insurance transformation - How sure are you that your operating model will survive? - Insurance Hound
One in three insurance leaders think that “the majority of insurers will not survive, at least in their current form.”
By UK Insurance Team
Jan 22, 2020
Leveraging weather data for FNOL call volume management at insurance contact centers - Insurance Hound
FNOL is the backbone of claims handling, directly affecting a policyholder’s experience with an insurer…
By UK Insurance Team
Jan 21, 2020
Turning around automation: Five factors to drive success & maximise automation ROI - Insurance Hound
Some people have said RPA is dead, while others thought it would take our jobs. There’s a lot of hyper commentary about RPA, but in reality it’s not going away, it’s just evolved…
By UK Insurance Team
Dec 20, 2019
Carrier Challenge: Adopting AI Quickly Enough - Carrier Management
The adoption of artificial intelligence is having a profound impact on many industries, including insurance…
By Raghav Jaggi
Dec 19, 2019
EXL and Direct Line Group extend 10-year relationship to deliver insurance that is personal, inclusive and a force for good
NEW YORK, DECEMBER 19, 2019 - EXL (NASDAQ: EXLS), a leading Operations Management and Analytics company, today announced that it has extended its 10-year relationship with leading UK insurer Direct Line Group plc for another five years. EXL will partner with DLG on its ambitious journey to deliver better customer and business outcomes using a team of insurance experts, automation, and analytics solutions.
Dec 04, 2019
EXL Service CEO: A.I. Will Augment the Workforce, Not Replace It - Fortune
The age of artificial intelligence is here — and it has not produced the mass layoffs that many originally anticipated. Rohit Kapoor points out that..
By Rohit Kapoor
Oct 29, 2019
EXL Reports 2019 Third Quarter Results
New York, NY – October 29, 2019 - ExlService Holdings, Inc. (NASDAQ: EXLS), a leading operations management and analytics company, today announced its financial results for the quarter ended September 30, 2019.
Oct 29, 2019
Rethinking auto subrogation - Property Casualty 360
Remember when we were kids and TV was free? There was an antenna on the roof and we had, if we were lucky, a half dozen channels…
By Chris Tidball & Don Pierce
Oct 16, 2019
Around the P&C insurance industry: October 16, 2019 - Property Casualty 360
After two years of construction, commercial property insurer FM Global has opened a US $16 million Electrical Hazards and Gas Detection Laboratory at its famous 1,600-acre Research Campus in..
By Commentary on EXL
Oct 15, 2019
EXL Achieves Leader Status in Everest Group PEAK Matrix™ Assessment 2019 for Clinical and Care Management BPS Services
NEW YORK, October 15, 2019 - EXL (NASDAQ: EXLS), a leading Operations Management and Analytics company, today announced it has achieved placement as a Leader in the inaugural “Everest Group Clinical and Care Management (CCM) BPS Services PEAK Matrix™ Assessment 2019.” The report highlights EXL’s ability to combine deep healthcare domain expertise, informed by data and insights with digital technology to transform how care is delivered. In addition, EXL was cited as one of the providers that demonstrated strong new client acquisition and a dominant market presence across most processes in the CCM BPS value chain.

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