Digital Intake Solution For Insurance
Digital intake solution for insurance
The insurance industry spends countless hours and billions of dollars on capturing information from more than 3B documents and rekeying data into multiple downstream systems. From 5 to 10% of enterprise bandwidth and related costs are engaged in the processing of content.
EXL’s Digital Intake solution is a key enabler to drive contactless experience and a catalyst to unlock value from automation, analytics, and AI-based digital transformation. Insurers can improve their customer experience with greater savings. We have seen an improvement of automation throughout by up to 70% straight-through processing, resulting in improved customer experience and savings.
Across several large insurance clients, EXL was able to deliver the below sampling of delivered value and results: