EXL Nervehub™

Embedding digital intelligence for future-ready operations

With the command center, companies can move beyond just visualizing data to understand what happened, why it happened, and what they need to do next to improve. It enables operations to orchestrate human and digital workforces while understanding how strategy changes impact customer outcomes and business KPIs through embedded analytics, data aggregation and visualization. The result is intelligent operations and real time, dynamic decision-making capabilities.

Solution highlights

digital DCC
digital DCC
digital DCC

Data Visualization

Single console to orchestrate human x machine workforce

digital DCC

Embedded Analytics

Ensure delivery of effective process outcomes

digital DCC

Multiple Pricing/Hosting Options

Customized engagement model based on client’s hosting/security requirements

digital DCC

  • Data Visualization - Single console to orchestrate human x machine workforce
  • Embedded Analytics - Ensure delivery of effective process outcomes
  • Multiple Pricing/Hosting Options - Customized engagement model based on client’s hosting/security requirements

How is EXL Nervehub™ different

digital-command-center-1

Holistic performance management through a unified interface

digital-command-center-3

Embed intelligence through insights and recommendations

digital-command-center-5

AI enabled user engagement

digital-command-center-2

Modernize operations through real time insights

digital-command-center-4

Enable real time and dynamic decision making

Delivery framework

Delivery framework