Who we serve

We get it. Travel providers increasingly demand that service providers address top-of-mind objectives.

To meet these challenges, EXL offers a wide variety of solutions.

Sales and bank accounting

Balancing and posting
GL interface
Journal entries

Supplier revenue tracking and accounting

Hotel and car commission
GDS revenue
Supplier fees

Groups and event, month end accounting

Tour closure and profit recognition
VAT reporting
Provisions and accruals
Market journals

Balance sheet reconciliation

GL reconciliation
Provisioning and attestation


Digital Intelligence is the foundation of everything we do, and inspires our ideas and research.

Real results

EXL helps customers succeed in the marketplace by applying Digital Intelligence, the combination of domain expertise and data mastery, to provide a deep understanding of their customer and a superior business outcome.

Why exl
Digital transformation strengthened by deep domain knowledge

EXL’s Travel & Leisure business has more than a decade of experience serving the industry, with global distributed operations in the US, Asia, and Europe assisting companies in critical areas such as customer acquisition, customer care, finance & accounting, and analytics. Our teams of more than 1,500 associates are certified by the International Air Transport Association and have deep domain expertise across the leading travel GDS platforms including Sabre, Travelport and Amadeus.

Offering unparalleled knowledge of the Travel & Leisure customer journey, EXL knows how and where to implement digital solutions for a richer, more integrated user experience. We partner with companies to drive loyalty, optimize wallet share and create personalized customer experiences.

Our clients return to us not only because we drive outcomes, but because we work as part of their team. We understand the pressures of low profit margins and high regulation, so we’re always available with high-touch service and thoughtful advice.

with the world’s top 2 travel management companies
Execution powerhouse
in “HfS Blueprint: Travel and Hospitality Customer Engagement Services” (2017)
NEAT: Customer Experience Services in Travel, Transport & Hospitality 

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