Even before COVID-19 swept the globe, the life insurance and annuity industry faced growth issues with premiums dropping by $65 to $70 million annually. Carriers are seeking ways to transform their businesses to capture market share and offer new services. The faster the better.

At the LifePRO® Conference 2020, executives from EXL offered insight into steps carriers can take now - even while the world is adjusting to a new normal - to streamline underwriting practices and boost operations with third party administration (TPA) services.

This document features highlights from three sessions presented at the LifePRO® conference that discuss trends in underwriting and third-party administration


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