Digital Innovation Labs

We invent the future in highly collaborative workspaces for discovery, co-creation, ideation and architecting real-world Digital Intelligence solutions.

Digital Experience Center
The EXL Digital Experience Center, in Jersey City, NJ, is designed to bring together clients and partners to ideate and experiment with advanced digital technologies and techniques to accelerate transformation.
Advanced Automation & Robotics Lab
Bringing to life the power of advanced automation, robotics process automation (RPA), and cognition, our Advanced Automation & Robotics Lab in Noida, India, allows clients to see how these technologies can transform processes and deliver real results.
Advanced Analytics Lab
Our Advanced Analytics Lab in Gurgaon, India, makes digital transformation more tangible as clients come together for ideation, co-creation and innovation through the orchestration of domain and data.
Customer Engagement Lab
EXL reimagines end-to-end customer journeys in our Customer Engagement Lab in the Philippines. We consult and ideate with our clients to build innovative solutions that combine analytics, cognition and digital communication channels.
Digital Transformation: Bridging the Gap Between Expectations and Outcomes
What would you do with more customers?
Despite the high expectations surrounding digital transformation, many companies struggle to achieve significant business outcomes. To understand why, EXL partnered with Harvard Business Review (HBR) Analytics Services to survey more than 800 executives around the world.

Digital Intelligence is the foundation of everything we do, and inspires our ideas and research.

Real results

For businesses that aren't satisfied by good enough, or profitable enough, we use Digital Intelligence to deliver real results.

Why exl
Digital Transformation. Strengthened by deep knowledge of domains.

Digital Transformation. Strengthened by deep knowledge of domains and data to understand the context of specific customer interactions, it is the power to redefine your market, re-engage your customers, reconfigure your cost base, and reimagine your business models.

At EXL, we adopt an agile, strategic approach. Empowering clients to expand and deepen relationships. Translating digital technology in to powerful, engaging experiences for customers and prospects.

Bring us your toughest challenges and we'll build the right combination of analytics, artificial intelligence, robotics, machine learning and other breakthrough technologies. Seamlessly delivered by the smartest, most client-centric and focused team of digital professionals anywhere.

2 Aecus Automation Awards
for leadership in digital transformation, including RPA, cognitive computing, and advanced analytics. (2017)
High performer
in “HfS Blueprint: Design Thinking in the As-a-Service Economy” (2016)
Partner of the Year
for innovation and technology by Aflac 

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