Our transformation stack constitutes top talent along with methodologies, frameworks, solution accelerators and digital products to drive simplicity, speed and efficiency for end customers

Our approach to real-world business challenges


Digital Intelligence is the foundation of everything we do, and inspires our ideas and research.

Real results

For businesses that aren't satisfied by good enough, or profitable enough, we use Digital Intelligence to deliver real results.

Orchestrating AI:  Augmenting the right talent with the right technology
Harvard Business Review Analytics Services and EXL surveyed over 500 professionals across multiple industries to learn how AI is being implemented, where companies are in their adoption of AI, and what outcomes they have been able to drive.
Digital Transformation. Strengthened by deep knowledge of domains.

EXL’s approach to Digital Transformation is strengthened by deep knowledge of domains and data to understand the context of specific customer interactions. It is the power to redefine your market, re-engage your customers, reconfigure your cost base, and reimagine your business models.

At EXL, we adopt an agile, strategic approach for empowering our clients to expand and embed digital transformation in operations. We translate digital intelligence into powerful, engaging experiences for our customers and prospects. Our ‘Thin-Human’ based industry solutions and horizontal capabilities help our clients realize the trifecta impact across cost, revenue, and customer experience.

Bring us your toughest challenges and we'll build the right combination of analytics, artificial intelligence, robotics, machine learning, and other advanced technologies. We deliver seamlessly on digital roadmaps supported by our smartest, most client-centric, and focused team of EXL Digital.

Ranked as a LEADER
in The Forrester WaveTM: Insights-Driven BPO, Q4 2020
in the Voice of the Customer category– HFS Top 10: Triple-A Trifecta Services 2020
for leadership in digital transformation, including RPA, cognitive computing, and advanced analytics. (2017)

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