EXL Paymentor℠

EXL Paymentor℠

Create a unified and personalized debt collection journey for your debtors

EXL Paymentor℠

Create a unified and personalized debt collection journey for your debtors

Utilizes automation and data enrichment

EXL Paymentor℠ is an AI-powered collections and receivables management solution that covers collection operations, collection analytics, and all aspects of full-cycle collections. Paymentor℠ improves debt collections by increasing the liquidation rate - making it cheaper, faster, and improving customer experience/retention.

 

EXL Paymentor FAQs

Solution highlights

digital Pay
digital Pay
digital Pay

Amount to collect driven approach - Provides full control over operational margin of debt collections, maximizes the liquidation rate, and minimizes the cost

digital Pay

Customer-level segmentation based on machine learning techniques

digital Pay

Dynamically-updated customer self-service portal – Increases collections availability and improves customer experience/retention

digital Pay

  • Amount to collect driven approach - Provides full control over operational margin of debt collections, maximizes the liquidation rate, and minimizes the cost
  • Customer-level segmentation based on machine learning techniques
  • Dynamically-updated customer self-service portal – Increases collections availability and improves customer experience/retention

How is EXL Paymentor℠ different

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Unified and personalized collection journey

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No installation or infrastructure related costs

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Better data utilization for modeling/analytics purpose

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Data enrichment with external market-level data

Featured insights
EXL identified the operational scope to improve the effectiveness of B2C collections for a large multinational bank. The bank was looking for an agile partner to improve the economics of debt collections and chose EXL PaymentorSM, an AI-powered debt collections and receivables management solution that covers all aspects of debt collections.
EXL has been working with one of the largest debt collection agencies (DCA) in the United States. In this case study, we look at how EXL PayMentorSM enabled this DCA client to transform their digital collections performance.
What is the current state of the payment industry? Why is debt collection more important now than ever? How can you stay on top of the situation and improve your collection rates, even as account delinquencies are expected to rise significantly?