Showing 141-150 of 555 results for "Customer Experience"
<span class="gl-search-category-title mr-3">White paper</span> <span class="gl-search-category-date">November 19, 2024</span>
Personalization in digital retail
Data serves as the fundamental building block of any robust personalization program.
<span class="gl-search-category-title mr-3">White paper</span> <span class="gl-search-category-date">November 14, 2024</span>
Australian energy firms must transform CX to meet compliance obligations
The energy market in Australia is at a pivotal juncture. The demands for enhanced customer experiences are urgent for energy providers, fueled by rapid technological advancements and changin...
<span class="gl-search-category-title mr-3">Capabilities</span> <span class="gl-search-category-date">November 05, 2024</span>
Premium audit
With 450+ highly skilled professionals worldwide and proprietary platform, EXL can complete all levels of insurance premium audits on all auditable exposure types.
<span class="gl-search-category-title mr-3">White paper</span> <span class="gl-search-category-date">November 01, 2024</span>
Reimagine your healthcare contact center with a data and AI-led approach
Healthcare organizations face the challenge of building customer loyalty by providing the best possible experience for their members or patients.
<span class="gl-search-category-title mr-3">Case study</span> <span class="gl-search-category-date">October 30, 2024</span>
A strategic approach to streamlining complex ops
Learn how EXL's combination of digital solutions, domain expertise, and process optimization reduced costs by 20%.
<span class="gl-search-category-title mr-3">White paper</span> <span class="gl-search-category-date">October 30, 2024</span>
Why digital transformations fail?
Common obstacles encountered in transformation efforts and learn how to overcome them through data, technology, and human innovation.
<span class="gl-search-category-title mr-3">White paper</span> <span class="gl-search-category-date">October 30, 2024</span>
The new CX challenge: Creating digital & data-led interactions
In today's experience economy, delivering exceptional CX through personalized, technology-driven interactions is essential for businesses to thrive.
<span class="gl-search-category-title mr-3">Capabilities</span> <span class="gl-search-category-date">October 29, 2024</span>
Business operations
EXL's business automation services embeds intelligence into business processes to transform business operations through AI and business automation solutions.
<span class="gl-search-category-title mr-3">White paper</span> <span class="gl-search-category-date">October 28, 2024</span>
Personalisation in digital retail
Data serves as the fundamental building block of any robust personalisation programme.
<span class="gl-search-category-title mr-3">White paper</span> <span class="gl-search-category-date">October 25, 2024</span>
New technologies are helping L&A insurers engage and retain voluntary group benefits customers
Voluntary group benefits are becoming increasingly important to both employers and employees, but insurance providers are unable to capitalize on this growing market.