Showing 261-270 of 552 results for "Customer Experience"
<span class="gl-search-category-title mr-3">White paper</span> <span class="gl-search-category-date">February 29, 2024</span>
Operationalize AI and cloud at scale for differentiating speed
Stand apart from your competition by compressing time and cost – and build a customer experience that attracts and retains raving fans – fast.
<span class="gl-search-category-title mr-3">White paper</span> <span class="gl-search-category-date">February 29, 2024</span>
IFRS 17
After a gestation period of more than 20 years, the International Accounting Standards Board (IASB) published its new accounting standard for insurance contracts in May 2017. Since then, the...
<span class="gl-search-category-title mr-3">Case study</span> <span class="gl-search-category-date">February 29, 2024</span>
How AI slashed the cost and turnaround-time on certificates of insurance for improved CX
A top global insurance broker specializing in risk mitigation products needed to streamline its process for handling certificate of insurance (COI) requests. With approximately 2.5K COI requ...
<span class="gl-search-category-title mr-3">Infographic</span> <span class="gl-search-category-date">February 29, 2024</span>
EXL title settlement services
The housing eco-system includes many different players, from real estate agents, lenders, appraisers,closing and escrow agents, notaries, abstractors to title settlement and title insurance ...
<span class="gl-search-category-title mr-3">Solution sheet</span> <span class="gl-search-category-date">February 29, 2024</span>
EXL construction wrap-up premium audit solution
EXL’s Construction Wrap-Up Premium Audit Solution is a self-service portal that allows your vendors to input their policy information conveniently and securely, 24/7 online, with full custom...
<span class="gl-search-category-title mr-3">White paper</span> <span class="gl-search-category-date">February 29, 2024</span>
Achieve a successful cloud transformation
There are many good reasons traditional property and casualty (P&C) insurance companies are racing to move their technology stacks onto the cloud. Low operating and capital costs, better...
<span class="gl-search-category-date"">February 29, 2024</span>
OFGEM shines light on UK energy sector shortcomings
Against a backdrop of sky-high energy prices, OFGEM’s latest audit report shines a light on where UK energy providers are failing to support struggling or vulnerable customers.
<span class="gl-search-category-title mr-3">White paper</span> <span class="gl-search-category-date">February 29, 2024</span>
The state of the mortgage industry: building a sustainable operating model for 2021 and beyond
2020 has been a unique year for the housing industry, not only due to the impact of the coronavirus pandemic, but as a result of an all-time low interest rate environment. Mortgage lending i...
<span class="gl-search-category-title mr-3">White paper</span> <span class="gl-search-category-date">February 29, 2024</span>
A pathway to more efficient finance and accounting operations
A CFO perspective on data-driven finance, the transformation journey and strategies for sustaining long-term return on investment.
<span class="gl-search-category-title mr-3">Case study</span> <span class="gl-search-category-date">February 29, 2024</span>
Improving cyber threat management for a pharma company
The healthcare company had originally outsourced its security operations center, limiting transparency and insights surrounding cyber threat behaviour and management. Its lack of in-house cy...