Showing 351-360 of 555 results for "Customer Experience"
<span class="gl-search-category-title mr-3">Case study</span> <span class="gl-search-category-date">February 29, 2024</span>
Digital engagement program
For any organization in the business of selling products to a large base of customers, identifying the right set of targets to engage, understanding the nuances of digital interactions and i...
<span class="gl-search-category-title mr-3">Infographic</span> <span class="gl-search-category-date">February 29, 2024</span>
EXL’s POV on Low-Code No-Code platforms for insurers
What are Low-Code No-Code (LCNC) platforms? LCNC platforms are software development environments which enable users with minimal knowledge of coding, to create applications.
<span class="gl-search-category-title mr-3">White paper</span> <span class="gl-search-category-date">February 29, 2024</span>
Digital intelligence in underwriting: The human perspective
Data should be utilized to inform and enable, not overwhelm. Artificial intelligence (AI) and machine learning (ML) tools can analyze torrents of data for us mere mortals at the other end. W...
<span class="gl-search-category-title mr-3">Case study</span> <span class="gl-search-category-date">February 29, 2024</span>
EXL’s Real Time Certificate of insurance management powered by Certificial
Certificate of insurance is a point in time document confirming proof of coverage and is a critical document for the insured since this could define if they get a new contract, get paid agai...
<span class="gl-search-category-title mr-3">Case study</span> <span class="gl-search-category-date">February 29, 2024</span>
Enhance provider experience with EXL’s data-led, digital provider portal and automated calling platform
Healthcare providers that rely on traditional methods for medical record submission like mail, copies, faxes, and other methods for medical record (MR) submission are losing potential revenu...
<span class="gl-search-category-title mr-3">White paper</span> <span class="gl-search-category-date">February 29, 2024</span>
Knowledge access: The future of Retail CX
Retailers need quick and easy access to data to better understand their customers, empower employees to make smarter decisions, and deploy innovative solutions like generative AI. However, m...
<span class="gl-search-category-title mr-3">White paper</span> <span class="gl-search-category-date">February 29, 2024</span>
Reimagining insurance benefits for a changing workforce
Can traditional L&A carriers—the old faithful faces of the insurance industry—really take on new market entrants and nimble InsurTechs to re-shape the face of group and worksite benefits...
<span class="gl-search-category-title mr-3">White paper</span> <span class="gl-search-category-date">February 29, 2024</span>
Buy now, pay later (BNPL) regulations: Curtailing growth or leveling the playing field?
BNPL has grown rapidly as a lending product for consumers over the last few years. The idea of paying for purchases over time through a few interest-free payments is highly appealing to cust...
<span class="gl-search-category-title mr-3">Case study</span> <span class="gl-search-category-date">February 29, 2024</span>
Transforming accounts receivable at speed
Finance functions hold the key to unlocking superior business growth and profitability in their data. By becoming data-driven, finance can provide meaningful real-time insights to help make ...
<span class="gl-search-category-title mr-3">White paper</span> <span class="gl-search-category-date">February 29, 2024</span>
Getting started with the AI:OS
The EXL AI:OS™ sits at the center of a new data and digital-led business landscape, helping companies to capitalize on the opportunities introduced by both data-driven insight and new digita...