Showing 411-420 of 592 results for "Customer Experience"
<span class="gl-search-category-title mr-3">White paper</span> <span class="gl-search-category-date">February 29, 2024</span>
Alternate data sources for life underwriting
Welcome to the fourth piece in our ongoing series on AI led underwriting, and EXL’s blueprint for carriers! If you’re new here, or want to refresh your memory, you can find the rest of the s...
<span class="gl-search-category-title mr-3">White paper</span> <span class="gl-search-category-date">February 29, 2024</span>
The digital arms race
Community banks and credit unions play a critical role in the geographies they serve. But customers and members - the same ones you once considered a captive audience - are on the move. Toda...
<span class="gl-search-category-title mr-3">Press Release</span> <span class="gl-search-category-date">September 16, 2022</span>
EXL Announces $150 Million Strategic Investment from The Orogen Group
$150 million Convertible Senior Notes investment by The Orogen Group
Vikram S. Pandit, Chairman and CEO of The Orogen Group, appointed to EXL’s Board of Directors
NEW YORK, October ...
<span class="gl-search-category-title mr-3">Infographic</span> <span class="gl-search-category-date">April 28, 2025</span>
AuditStream™
auditstream™ is a secure workflow-based web portal that applies configurable rules and best-practice processes to improve carriers’ overall ROI for premium audit. This platform increases com...
<span class="gl-search-category-title mr-3">Reports & research</span> <span class="gl-search-category-date">March 27, 2024</span>
EXL leads the pack in digital platforms
EXL has been recognized as a Leader in a new PEAK Matrix® report published by Everest Group – Digital Platform and Augmentation Suite for Insurance BPS PEAK Matrix® Assessment 2022. The repo...
<span class="gl-search-category-title mr-3">Press Release</span> <span class="gl-search-category-date">September 20, 2022</span>
EXL Reports 2020 Third Quarter Results
2020 Third Quarter Revenues of $241.0 Million, down 4.1% year-over-year
Q3 Diluted EPS (GAAP) of $0.76, up from $0.55 in Q3 of 2019
Q3 Adjusted Diluted EPS (Non-GAAP) of $1.04, up from...
<span class="gl-search-category-title mr-3">White paper</span> <span class="gl-search-category-date">April 18, 2025</span>
A practical approach to getting started with generative AI
As generative AI (gen AI) continues to garner massive attention, companies are scrambling to make sense of this powerful next step in AI’s evolution. As they do so, executives need, at a bas...
<span class="gl-search-category-title mr-3">Press Release</span> <span class="gl-search-category-date">September 20, 2022</span>
EXL Reports 2020 Second Quarter Results
2020 Second Quarter Revenues of $222.5 Million, down 8.6% year-over-year
Q2 Diluted EPS (GAAP) of $0.24, down from $0.36 in Q2 of 2019
Q2 Adjusted Diluted EPS (Non-GAAP) of $0.53, down...
<span class="gl-search-category-title mr-3">Article</span> <span class="gl-search-category-date">September 25, 2024</span>
Risk convergence: how insurers can seize the initiative on privacy, cyber risk and operational resilience
The Covid-19 pandemic has dramatically reshaped the operational risk landscape. New ways of working have brought fresh challenges, ranging from the practical to the privacy-related. Meanwhil...
<span class="gl-search-category-title mr-3">Capabilities</span> <span class="gl-search-category-date">July 23, 2025</span>
Agentic AI in finance: Redefining the office of the CFO