Featured Insights
2026 EXL AI Enterprise study for healthcare
Transforming healthcare through connected experiences
Why technology alone can't fix healthcare
Where we operate
Data and AI solutions
Turn fragmented data into an AI-ready foundation. Modern data management that fuels smarter clinical and operational decisions.
Finance and accounting
Transform financial operations for growth and margin. Re-architected workflows with data-driven analytics and automation.
Advanced analytics
Turn fragmented data into smarter decisions. AI-led predictive modeling and risk stratification that drive clinical and operational outcomes.
Patient access and experience
Simplify access and elevate every patient touchpoint. AI-enabled contact center operations that reduce friction and wait times.
Highmark
AI is no longer a differentiator but a business imperative
How EXL drives provider transformation
Deep domain expertise
We combine provider and payer knowledge to build AI that understands your operations.
Intelligence as a foundation
We embed AI directly into core workflows, not as an add-on, but as how work gets done.
Outcomes tied to yours
Our at-risk pricing models mean our success depends on delivering yours.On small screens, swipe horizontally or use the left and right arrow keys to browse solutions.
"50%+ reduction in administrative overhead."
"Faster, cleaner cash flow with fewer claim denials."
"40-60% faster turnaround time on claims processing."
Gain the benefits of working with EXL
"Better patient access with 92% improvement in call answer speed."
"Trusted, AI-ready data for confident decisions."
"A financially sustainable path to long-term growth."
Recognized by leading analysts
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Teaming with <br><span class="wm-orange-text">top partners</span>
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Frequently asked questions
AI automates high-volume administrative tasks such as data entry, claims processing, and reconciliation. EXL clients see more than 50% less administrative overhead and 55% savings on finance and accounting operations. EXL solutions have delivered $10.5 million in cost savings over three years, freeing staff to focus on patient care.
EXL grows provider revenue with AI-led coding, billing, and autonomous revenue cycle management (RCM). Cleaner claims mean fewer denials, faster reimbursement, and steadier cash flow. Providers using autonomous RCM see a 10% revenue lift and 40–60% faster claims turnaround. The result is stronger, more predictable net revenue.
Yes. EXL solutions integrate with both legacy and modern systems and embed directly into your current workflows with minimal disruption. We unify fragmented data into an AI-ready foundation without forcing a rip-and-replace. Partnerships with Databricks, Microsoft, AWS, and Google Cloud help accelerate deployment.
EXL improves patient experience with AI-enabled patient access and contact center operations that reduce friction at every touchpoint. Providers see a 92% improvement in call answer speed, shorter wait times, and simpler scheduling. Patients get faster answers and easier access to care, while staff spend less time on repetitive tasks.
EXL protects your data with strict governance, encryption, and role-based access controls applied across every workflow. Our secure, compliant architectures safeguard protected health information and support healthcare regulatory requirements. Trusted, AI-ready data gives your teams confidence in every clinical and operational decision.
Providers can see measurable results within weeks. EXL's prebuilt accelerators and proven frameworks shorten deployment, so you don't wait through long build cycles. Early wins in claims processing, patient access, and finance operations then build momentum for broader transformation.
EXL combines deep provider and payer knowledge, so our AI understands how your operations really work. We embed AI into core workflows, not as an add-on. Our at-risk pricing models mean our success depends on delivering yours. EXL is also a Leader in Everest Group's Healthcare Data, Analytics, and AI Services PEAK Matrix® 2025.
together
Work with us to reduce costs, grow revenue, and build better experiences for your patients and care teams.
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