EXL's digital loan forgiveness solution

SBA paycheck protection program

EXL's digital loan forgiveness solution

SBA paycheck protection program

Lenders in the US have issued more than $500 billion in SBA Paycheck Protection Program (PPP) loans and are now preparing for the task of accepting Loan Forgiveness Applications from their borrowers.

EXL’s digital loan forgiveness solution automates the loan forgiveness process and reduces the need for manual review. The solution is available as an EXL-hosted service (PaaS) or can be deployed as modular components within the lender’s environment.

How is EXL loan forgiveness solution different.

EXL’s forgiveness solution helps lenders handle unpredictable application volumes and provides a guided experience for borrowers to navigate the complicated application options. EXL will continue to track the latest SBA changes and enhance our solution accordingly.

Mail us at sba.ppp@exlservice.com to learn more about how we can help with your PPP loan forgiveness needs.

Featured insights
Discover the key challenges contact centers face in balancing AI and human agents, and learn effective solutions.
BNPL has grown rapidly as a lending product for consumers over the last few years. The idea of paying for purchases over time through a few interest-free payments is highly appealing to customers. BNPL firms have rapidly grown revenues as product adoption has increased. Most of this growth is led by fintechs while banks have been trying to play catch-up.
Learn how EXL's combination of digital solutions, domain expertise, and process optimization reduced costs by 20%.
In today's experience economy, delivering exceptional CX through personalized, technology-driven interactions is essential for businesses to thrive.