Retail insights

The cost vs CX conundrum

White paper
The cost vs CX conundrum

Delivering excellent digital contact centre operations and £5M…

Case Study
Delivering excellent digital contact centre operations and £5M savings for a multinational retailer

The new contact centre economics: Balancing people and AI

White paper
The new contact centre economics: Balancing people and AI

What slow-moving F&A organizations can do today to become data-…

Infographic
What slow-moving F&A organizations can do today to become data-driven

How fast-growing F&A organizations are leading the way to become…

Infographic
How fast-growing F&A organizations are leading the way to become data-driven

Harness data from finance to create sustainable business advantage

Reports & Research
Harness data from finance to create sustainable business advantage

Leader in 2022 ISG Provider Lens™ Digital Finance & Accounting…

Reports & Research
Leader in 2022 ISG Provider Lens™

Behind every successful enterprise is data-driven finance

Reports & Research
Behind every successful enterprise is data-driven finance

The new customer experience challenge: Creating digital and data-led…

White paper
The new customer experience challenge: Creating digital and data-led interactions

EXL SmartAudit.AI - Highly intelligent AI for internal audits

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EXL SmartAudit.AI

EXL XTRAKTO.AI™ credit management

Solution Sheet
Credit management

EXL Data & Analytics Overview

Solution Sheet
EXL Data & Analytics Overview

Data as the driver of speed to value

White paper
Data as the driver of speed to value

Connected customer experience for a digitally connected future

White paper
Connected customer experience for a digitally connected future

Creating community value leveraging data and insights

Case Study
Creating community value leveraging data and insights

EXL’s CX transformation digital solution suite solution sheet

Solution Sheet
EXL’s CX transformation digital solution suite digitally augments customer experience for retailers

Improving a global beauty retailer’s supply chain

Case Study
Improving a global beauty retailer’s supply chain

Vendor Statement Reconciliation Tool

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Vendor statement reconciliation tool

EXL introduces Exelia.AI™ for retailers

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EXL introduces Exelia.AI™ for retailers

VLinQ: A one-stop, self-service portal for vendors

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VLinQ: A one-stop, self-service portal for vendors

AWS based data ingestion solution for a UK online retailer

Case Study
AWS based data ingestion solution for a UK online retailer

The acceleration imperative: Why businesses must prioritize speed

White paper
The acceleration imperative: Why businesses must prioritize speed

EXL Retail Services drive success in global digital marketplace

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EXL retail services

EXL creates $23M impact for shop direct

Case Study
EXL creates $23M impact through personalised and programmatic customer interactions for shop direct