Skip to main content
EXL logo

Main navigation

  • Industries
    Insurance
    Overview General Insurance Individual & Group Life Insurance
    Health
    Overview Payers Providers Pharmacy Benefit Managers Life Sciences
    Banking & Financial Services
    Overview Mortgage Fintech Retail Banking & Credit Cards Capital Markets Asset Management
    Media & Entertainment
    Overview
    Retail
    Overview
    Manufacturing
    Overview
    Transportation & Logistics
    Overview Trucking Supply Chain & Logistics
    Travel
    Overview Airlines Hospitality Travel Management
    Utilities
    Overview
  • Services and Solutions
    Data
    Overview Data Strategy Data Architecture Enterprise Data Management Data Enrichment Data Governance Cloud BI Solutions
    Analytics
    Overview Advanced Analytics Marketing Analytics Customer Analytics Risk and Compliance Operations Analytics
    Digital and AI
    Overview AI:OS Digital CoEs Digital Solutions
    Operations
    Overview Customer experience Finance and accounting Risk and compliance Sales and marketing
  • Insights
    By Theme
    Digital Transformation Customer Experience Artificial Intelligence Data and Analytics Data-driven Finance
    By Industry
    Insurance Health Banking & Financial Services Manufacturing Media & Entertainment Retail Travel, Transportation & Logistics Utilities
    By Asset type
    Article Case study Infographic Reports & Research Solution sheet Video Webinar White paper
  • About
    Overview Purpose & Values Board of Directors Leadership Sustainability Investors Partnerships Locations Newsroom Contact us
  • Careers
Enter the terms you wish to search for.
  • U.S.
  • U.K. & Europe
  • Australia & New Zealand
  • South Africa
  • Retail insights

    A 2022 Gartner® Peer Insights™ Customers’ Choice for Data and…

    Reports & Research
    Gartner Peer Insights Customers’ Choice for Data and Analytics, 2022

    The new customer experience challenge: Creating digital and data-led…

    White paper
    The new customer experience challenge: Creating digital and data-led interactions

    EXL SmartAudit.AI - Highly intelligent AI for internal audits

    Infographic
    EXL SmartAudit.AI

    EXL XTRAKTO.AI™ credit management

    Solution Sheet
    Credit management

    EXL Data & Analytics Overview

    Solution Sheet
    EXL Data & Analytics Overview

    Data as the driver of speed to value

    White paper
    Data as the driver of speed to value

    Connected customer experience for a digitally connected future

    White paper
    Connected customer experience for a digitally connected future

    Creating community value leveraging data and insights

    Case Study
    Creating community value leveraging data and insights

    EXL’s CX transformation digital solution suite solution sheet

    Solution Sheet
    EXL’s CX transformation digital solution suite digitally augments customer experience for retailers

    Improving a global beauty retailer’s supply chain

    Case Study
    Improving a global beauty retailer’s supply chain

    Vendor Statement Reconciliation Tool

    Infographic
    Vendor statement reconciliation tool

    EXL introduces Exelia.AI™ for retailers

    Infographic
    EXL introduces Exelia.AI™ for retailers

    VLinQ: A one-stop, self-service portal for vendors

    Infographic
    VLinQ: A one-stop, self-service portal for vendors

    AWS based data ingestion solution for a UK online retailer

    Case Study
    AWS based data ingestion solution for a UK online retailer

    The acceleration imperative: Why businesses must prioritize speed

    White paper
    The acceleration imperative: Why businesses must prioritize speed

    EXL Retail Services drive success in global digital marketplace

    Infographic
    EXL retail services

    EXL creates $23M impact for shop direct

    Case Study
    EXL creates $23M impact through personalised and programmatic customer interactions for shop direct

    Insights

    • Digital Transformation
    • Customer Experience
    • Artificial Intelligence
    • Data and Analytics
    • Data-driven Finance

    Industries

    • Insurance
    • Health
    • Banking Financial Services
    • Media & Entertainment
    • Retail
    • Manufacturing
    • Transportation & Logistics
    • Travel
    • Utilities

    Services and Solutions

    • Data
    • Analytics
    • Digital and AI
    • Operations

    About

    • Overview
    • Purpose & values
    • Board of directors
    • Leadership
    • Sustainability
    • Investors
    • Partnerships
    • Locations
    • Newsroom
    • Contact Us

    • Terms of Use
    • Privacy Policy
    • Legal Disclaimer
    • Cookie Policy
    • Modern Slavery Statement
    • Accessibility Statement

    © 2023 ExlService Holdings, Inc. and Affiliates. All rights reserved.

    | https://www.exlservice.com/insights/retail | https://www.exlservice.com/ Tracking pixels
    CONTACT US