Indian Institute of Technology (IIT) Kharagpur final year students have received 760 plus offers including pre-placement offers (PPOs) and 16 international offers. The highest package at the end of Day 1 at Kharagpur is of over Rs 2.6 crore for an international offer. A total of 34 companies have participated in the placement process that includes Apple, Airbus, Alphagrep, Capital One, EXL Services, Google, Graviton, Microsoft, Rubrik, Square Point etc, according to a release issued by the institute.

Three core principles guide genuine transformational data programs: using data for effective, ethical, and noble purposes.

Amid pessimistic projections for this year’s golden quarter, could retailers be unwittingly sacrificing customer experience at the altar of unavoidable cost-cutting? Not necessarily, says EXL’s Rahul Arora

More than 200 women gathered in Chicago to discuss their experiences, network and learn during Digital Insurance's Women in Insurance Leadership conference on Nov. 8. Sessions focused on the "DNA of leadership", mentorship and burnout. Following are some selected quotes from the morning's program.

Insurers are under increasing pressure to make customer service a top priority, before cash-strapped consumers are lost in their droves. In today’s world, the customer really must come first. With inflation and interest rates spiralling and consumers increasingly feeling the pinch, many people are unable or unwilling to commit their spending to previously perceived ‘essential’ insurance products.

The bold, hype-laden pronouncements around AI and machine learning were hard to miss five or six years ago. Headlines about robo-accountants stealing jobs, algorithms that will cure disease and autonomous vehicles were everywhere. Then, reality quickly caught up with the hype, those promises eventually proved overly ambitious and many people lost the plot.

EXLService (EXLS) is a global analytics and digital solutions company. CEO, Rohit Kapoor, joins Oliver Renick to discuss EXLS, as its earnings were released yesterday, October 27th. He notes how EXLS clients include insurance, healthcare, banking, financial services, media, and retailers. He then goes over the outlook for the company. Tune in to find out more about the stock market today.

EXL, a leading data analytics and digital operations and solutions company, today announced its recognition as a Leader in the 2022 Information Services Group (ISG) Provider Lens Power and Utilities Services and Solutions report.

Today, companies succeed or fail based on customer experience (CX). Organizations that combine data, analytics, and digital to provide personalized customer experiences win markets and build strong relationships with consumers, while the rest fall behind. Ensuring these efforts generate results while remaining cost effective presents a daunting task, however, especially considering that every aspect of an enterprise’s operations present opportunities for digital interventions. Focusing on six key areas will provide most organizations with a solid foundation for building their CX transformation programs.