Showing 101-110 of 591 results for "Customer Experience"
<span class="gl-search-category-title mr-3">Press Release</span> <span class="gl-search-category-date">September 16, 2022</span>
EXL Acquires Insurance Platform Provider LISS Systems to Enhance Digital Customer Acquisition and Policy Administration
Acquisition bolsters EXL’s digital capabilities with straight-through-processing and paperless policy issuance
NEW YORK and LONDON, July 6, 2016 – EXL (NASDAQ: EXLS), a leading Opera...
<span class="gl-search-category-title mr-3">White paper</span> <span class="gl-search-category-date">February 29, 2024</span>
Strategic review to drive reduction in expense ratio for commercial insurers
While COVID-19’s immediate impact on industries such as travel, tourism and hospitality has made itself abundantly obvious, the pandemic has spared no industry or economy. Every sector is ch...
<span class="gl-search-category-title mr-3">White paper</span> <span class="gl-search-category-date">February 29, 2024</span>
The state of the mortgage industry: building a sustainable operating model for 2021 and beyond
2020 has been a unique year for the housing industry, not only due to the impact of the coronavirus pandemic, but as a result of an all-time low interest rate environment. Mortgage lending i...
<span class="gl-search-category-title mr-3">Capabilities</span> <span class="gl-search-category-date">February 29, 2024</span>
Individual insurance
EXL has the right combination of domain expertise and AI-powered, cloud-based solutions to offer enhanced customer experiences backed by efficient policy administration capabilities.
<span class="gl-search-category-title mr-3">Capabilities</span> <span class="gl-search-category-date">February 29, 2024</span>
Hospitality
New brands and an ever-increasing choice of properties are boosting the hospitality market, but companies still need to streamline operations while growing revenue
<span class="gl-search-category-title mr-3">Case study</span> <span class="gl-search-category-date">February 29, 2024</span>
End-to-end digital transformation for a leading UK based home and energy care provider
Energy companies have faced mounting challenges over the preceding years. Since the late 1990s, the increasing number of new smaller, nimbler energy companies in Britain has resulted in a hy...
<span class="gl-search-category-title mr-3">Case study</span> <span class="gl-search-category-date">February 29, 2024</span>
Doubling of repayment rates for leading USA DCA
EXL has been working with one of the largest debt collection agencies (DCA) in the United States. In this case study, we look at how EXL PayMentorSM enabled this DCA client to transform thei...
<span class="gl-search-category-title mr-3">Capabilities</span> <span class="gl-search-category-date">August 27, 2025</span>
ServiceNow
Through EXL's partnership with ServiceNow, businesses can incorporate AI throughout workflows to unify internal processes and extract maximum value.
<span class="gl-search-category-title mr-3">Capabilities</span> <span class="gl-search-category-date">February 29, 2024</span>
Airlines
Airlines today are confronted with sophisticated, digitally-enabled customers expecting a personalized experience across every channel.
<span class="gl-search-category-title mr-3">Capabilities</span> <span class="gl-search-category-date">February 29, 2024</span>
EXL Smart Data Signals
EXL Smart Data Signals is a cloud-native solution that enables automated and continuous monitoring of claims, policies, and customer interactions