Individual insurance

Making it easier to buy and manage financial wellness solutions

Individual insurance

Making it easier to buy and manage financial wellness solutions

Delivering human and technology orchestration for in-demand products and services

The transition to direct-to-consumer models spurred by digital transformation is ripe with opportunity. Now more than ever, individuals want control over their insurance needs.

EXL has the right combination of domain expertise and AI-powered, cloud-based solutions to offer enhanced customer experiences backed by efficient policy administration capabilities.

Bring together the power of analytics, digital, and rich domain experience to provide outcome-based solutions.

Delivering human and technology orchestration for in-demand products and services

Individual life insurance solutions

Individual Solutions

Actuarial transformation

Reimagining the actuarial function of the future

EXL Digital Endorsement Portal

Cutting-edge extraction and automation across the endorsement process

EXL digital intake solution for insurance

Powered by EXL Xtrakto.AI™

EXL Digital Virtual Assist (DIVA)

AI-powered digital customer experience

Conversational AI

Redefine your customer experience for measurable results

EXL insurance wallet

Effectively manage risk through adequate insurance coverage

Insurance analytics

Using the power of digital to transform insurance

Insurance Analytics Leadership Exchange

Insurance analytics experience and thought collective

LDS new business and underwriting

Unlock new markets and distribute any product

LifePRO®

Enabling the next generation of products and servicing

LISS UK

Leading the way in Life & Annuity policy administration

Third-party administration

Reduce costs and provide excellent customer service
Featured insights
EXL’s client, a large US-based group and voluntary benefits (VB) carrier, detected inefficiencies in its quote and proposal process and requested an “outside-in” process assessment to determine opportunities to improve. Specifically, they wanted to create a differentiated experience and reduce operating expenses associated with assembling quotes for RFPs, while also enhancing customer experience with an eye on improving its win percentage.
We have identified eight trends that we believe business in general should use as guides for their strategic development. In this first issue, we will address the two first EXL levers for growth: resilience and diversity.
As insurers look to keep pace with change, we’ve seen the rise of the digital consumer and acceleration of digital agendas. We’ve figured out how to collaborate and innovate virtually, and we’ve seen first-hand the growing role that data plays in every decision firms make today.