Showing 191-200 of 604 results for "Customer Experience"
<span class="gl-search-category-title mr-3">White paper</span> <span class="gl-search-category-date">February 29, 2024</span>
Consumer Duty: A catalyst for transforming insurance operations
FCA’s Consumer Duty, reflects the culmination of years of evolution in regulatory thinking and is aimed at setting a benchmark not just on customer focus but also on the digital transformati...
<span class="gl-search-category-title mr-3">Capabilities</span> <span class="gl-search-category-date">February 29, 2024</span>
Data-led insurance
In this report from Forbes Insights, in association with EXL, C-Suite leaders share their top priorities and biggest challenges as they confront the era of mass competitive disruption
<span class="gl-search-category-title mr-3">Solution sheet</span> <span class="gl-search-category-date">February 29, 2024</span>
EXL Smart Audit
With heightened regulatory and legislative requirements, Smart Audit powered by EXL’s proprietary AI based digital intelligence platform, benefits the insurance industry across geographies b...
<span class="gl-search-category-title mr-3">White paper</span> <span class="gl-search-category-date">February 29, 2024</span>
Navigating the path to data driven finance
Finance functions hold the key to unlocking superior business growth and profitability in their data. By becoming data-driven, finance can provide meaningful real-time insights to help make ...
<span class="gl-search-category-title mr-3">White paper</span> <span class="gl-search-category-date">February 29, 2024</span>
Unlocking value with attended automation
The digital ecosystem is growing at a staggering pace. As a result, profitability-driven businesses increasingly turn to RPA to automate front office, middle office and back office tasks. In...
<span class="gl-search-category-title mr-3">Infographic</span> <span class="gl-search-category-date">February 29, 2024</span>
AI-powered airline refund automation
What our airline refund automation can deliver for airlines, OTAs and TMCs
<span class="gl-search-category-title mr-3">Capabilities</span> <span class="gl-search-category-date">September 08, 2025</span>
Retail banking and credit cards
EXL provides retail banking solutions that improve operations and continuously optimize customer experience. Learn more today.
<span class="gl-search-category-title mr-3">Solution sheet</span> <span class="gl-search-category-date">February 29, 2024</span>
EXL Nervehub™
To improve care, optimize efficiencies, and reduce costs, healthcare payers and providers need real-time understanding and insights into the performance of their organizations. They need an ...
<span class="gl-search-category-title mr-3">Case study</span> <span class="gl-search-category-date">September 17, 2025</span>
EXL optimizes contact center performance with conversational AI
The client, a well-known consumer goods brand, partnered with EXL to revolutionize their contact center operations by leveraging EXL’s proprietary Exelia.ai™ conversational AI solution.
<span class="gl-search-category-title mr-3">Capabilities</span> <span class="gl-search-category-date">February 29, 2024</span>
Utilities Intelligent Operations
EXL helps them accomplish this objective through delivering insights, advanced modeling capabilities, and powerful data strategy and management.