Showing 311-320 of 571 results for "Customer Experience"
<span class="gl-search-category-title mr-3">White paper</span> <span class="gl-search-category-date">February 29, 2024</span>
Empowering customers to bridge the insurance gap
Choosing the right insurance plan is one of the most important decisions a person can make – and one of the most confusing. The difficulty of balancing premiums, deductibles, and coverage ca...
<span class="gl-search-category-title mr-3">White paper</span> <span class="gl-search-category-date">February 29, 2024</span>
Transforming Insurance Operations with EXL XTRAKTO.AI
Insurance might be commonly regarded, from the outside at least, as being one of the most traditional industries. But behind that stereotype, powerful transformation is beginning to take pla...
<span class="gl-search-category-title mr-3">Article</span> <span class="gl-search-category-date">February 29, 2024</span>
Machine learning - A progressive solution for claims fraud detection
Fraud is both an ever-present threat and growing opportunity for insurers who haven’t yet shifted to a data-driven detection model. EXL estimates the average fraud, waste, and abuse (FWA) ra...
<span class="gl-search-category-title mr-3">Case study</span> <span class="gl-search-category-date">February 29, 2024</span>
End-to-end digital transformation for a leading UK based home and energy care provider
Energy companies have faced mounting challenges over the preceding years. Since the late 1990s, the increasing number of new smaller, nimbler energy companies in Britain has resulted in a hy...
<span class="gl-search-category-title mr-3">Solution sheet</span> <span class="gl-search-category-date">February 29, 2024</span>
Enabling Real Time Insurance Verification Solution Sheet
Real Time Insurance Verification provides continuous proof of insurance. This is an industry utility solving longstanding fundamental problems of COIs (Certificate of Insurance) being point-...
<span class="gl-search-category-title mr-3">White paper</span> <span class="gl-search-category-date">February 29, 2024</span>
How can UK energy suppliers ride out crisis in 2021?
In recent years the UK energy market has been made all the more competitive, thanks to multiple small suppliers entering a space that was once the domain of only large suppliers. These small...
<span class="gl-search-category-title mr-3">Reports & research</span> <span class="gl-search-category-date">February 29, 2024</span>
Forrester consulting total economic impact study
EXL commissioned Forrester Research to conduct a Total Economic Impact™ study and examine the ROI enterprises can realize by leveraging digital solutions from EXL.
<span class="gl-search-category-title mr-3">Reports & research</span> <span class="gl-search-category-date">February 29, 2024</span>
EXL redefining London Market Lloyd's business around data and AI
The new digital age has finally dawned on the London Market, and digitalization is moving ahead at pace as Lloyd’s insurance marketplace fights for relevancy on the global stage. Highquality...
<span class="gl-search-category-title mr-3">Infographic</span> <span class="gl-search-category-date">February 29, 2024</span>
EXL introduces human-like conversational digital assistant for healthcare - EXL EXELIA.AI™
With EXL EXELIA.AI™, healthcare organizations can provide a true digital experience for patients and members, while improving customer experience, reducing costs to serve, maximizing profita...
<span class="gl-search-category-title mr-3">Solution sheet</span> <span class="gl-search-category-date">February 29, 2024</span>
End-to-end healthcare member acquisition
EXL has developed a robust end-to-end customer acquisition capability, featuring our proprietary healthcare and consumer databases with over 245M million consumers and nearly 6,000 attribute...