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    for enterprises across all industries looking to using AI and data to improve customer experience, profitability, and growth.
    Data
    is the core of transformation, innovation, and optimization. Let us help you use it better.
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    providing their latest insights on how companies can unlock results from data, AI, and transformation.
    Data
    is the core of transformation, innovation, and optimization. Let us help you use it better.
    Data
    is the core of transformation, innovation, and optimization. Let us help you use it better.
    Overview Newsroom Partnerships Advisor Relations Private Equity Analyst Recognitions Client Success Stories Brand Awards
      Overview
      Newsroom
      Partnerships
      Advisor Relations
      Private Equity
      Analyst Recognitions
      Client Success Stories
      Brand Awards
    Purpose & Values Sustainability
      Purpose & Values
      Sustainability
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    SPOTLIGHT

    2025 Enterprise AI Study: Driving AI execution at scale

    Get insights into who's successfully embedding AI into workflows

    EXL Recognized as a Leader in Generative AI Services 2024 ISG Provider Lens™ Study

    Maximize your GenAI investment with proven expertise

    Named top Leader in Everest Group Analytics & AI

    Services Specialists PEAK Matrix® Assessment 2024

    Five strategies for generative AI success

    Get on the fast track for AI-powered transformation

    Named top Leader in Everest Group Analytics & AI

    Services Specialists PEAK Matrix® Assessment 2024

  • What we do
    Data Modernization
    Overview Enterprise Data Strategy Data Platform Modernization Data Management Data Operations
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      Overview
        Customer Experience Finance & Accounting Marketing Payment Integrity Risk & Compliance
        Insurance Healthcare & Life Sciences Banking & Capital Markets Retail & Consumer Products Energy & Infrastructure
    Solutions
    for enterprises across all industries looking to using AI and data to improve customer experience, profitability, and growth.
    Data
    is the core of transformation, innovation, and optimization. Let us help you use it better.
    Experts
    providing their latest insights on how companies can unlock results from data, AI, and transformation.
    Data
    is the core of transformation, innovation, and optimization. Let us help you use it better.
    Data
    is the core of transformation, innovation, and optimization. Let us help you use it better.
    Overview Enterprise Data Strategy Data Platform Modernization Data Management Data Operations
      Overview
      Enterprise Data Strategy
      Data Platform Modernization
      Data Management
      Data Operations
    Overview AI & Analytic Services
    AI Solutions & Platforms
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    AI Consulting & Implementation
    Overview Digital Strategy Operating Model Design Hyperautomation
    Generative AI Agentic AI
      Overview
      AI & Analytic Services
        Overview Code Harbor
        Overview Digital Strategy Operating Model Design Hyperautomation
      Generative AI
      Agentic AI
    Overview
    Cross-Industry Solutions
    Customer Experience Finance & Accounting Marketing Payment Integrity Risk & Compliance
    Industry Solutions
    Insurance Healthcare & Life Sciences Banking & Capital Markets Retail & Consumer Products Energy & Infrastructure
      Overview
        Customer Experience Finance & Accounting Marketing Payment Integrity Risk & Compliance
        Insurance Healthcare & Life Sciences Banking & Capital Markets Retail & Consumer Products Energy & Infrastructure
    SPOTLIGHT

    2025 Enterprise AI Study: Driving AI execution at scale

    Get insights into who's successfully embedding AI into workflows

    EXL Recognized as a Leader in Generative AI Services 2024 ISG Provider Lens™ Study

    Maximize your GenAI investment with proven expertise

    Named top Leader in Everest Group Analytics & AI

    Services Specialists PEAK Matrix® Assessment 2024

    Five strategies for generative AI success

    Get on the fast track for AI-powered transformation

    Named top Leader in Everest Group Analytics & AI

    Services Specialists PEAK Matrix® Assessment 2024

  • Our industries
    Banking & Capital Markets
    Overview Capital Markets Fintech Retail Banking & Credit Cards
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    Overview Individual Life Annuities Group & Voluntary Benefits Retirement & Pension
      Overview
        Overview Brokers Commercial InsurTech Personal
        Overview Individual Life Annuities Group & Voluntary Benefits Retirement & Pension
    Retail & Consumer Products
    Overview
      Overview
    Solutions
    for enterprises across all industries looking to using AI and data to improve customer experience, profitability, and growth.
    Data
    is the core of transformation, innovation, and optimization. Let us help you use it better.
    Experts
    providing their latest insights on how companies can unlock results from data, AI, and transformation.
    Data
    is the core of transformation, innovation, and optimization. Let us help you use it better.
    Data
    is the core of transformation, innovation, and optimization. Let us help you use it better.
    Overview Capital Markets Fintech Retail Banking & Credit Cards
      Overview
      Capital Markets
      Fintech
      Retail Banking & Credit Cards
    Overview Education Travel
      Overview
      Education
      Travel
    Overview Media Sports & Entertainment
      Overview
      Media
      Sports & Entertainment
    Overview Manufacturing Utilities
      Overview
      Manufacturing
      Utilities
    Overview Life Sciences Payers Pharmacy Benefit Managers Providers
      Overview
      Life Sciences
      Payers
      Pharmacy Benefit Managers
      Providers
    Overview
    General Insurance
    Overview Brokers Commercial InsurTech Personal
    Life Insurance
    Overview Individual Life Annuities Group & Voluntary Benefits Retirement & Pension
      Overview
        Overview Brokers Commercial InsurTech Personal
        Overview Individual Life Annuities Group & Voluntary Benefits Retirement & Pension
    Overview
      Overview
    SPOTLIGHT

    2025 Enterprise AI Study: Driving AI execution at scale

    Get insights into who's successfully embedding AI into workflows

    EXL Recognized as a Leader in Generative AI Services 2024 ISG Provider Lens™ Study

    Maximize your GenAI investment with proven expertise

    Named top Leader in Everest Group Analytics & AI

    Services Specialists PEAK Matrix® Assessment 2024

    Five strategies for generative AI success

    Get on the fast track for AI-powered transformation

    Named top Leader in Everest Group Analytics & AI

    Services Specialists PEAK Matrix® Assessment 2024

  • Markets we serve
    Americas
    EMEA
    Overview U.K. & Europe South Africa
      Overview
      U.K. & Europe
      South Africa
    APAC
    Overview Australia & New Zealand
      Overview
      Australia & New Zealand
    Solutions
    for enterprises across all industries looking to using AI and data to improve customer experience, profitability, and growth.
    Data
    is the core of transformation, innovation, and optimization. Let us help you use it better.
    Experts
    providing their latest insights on how companies can unlock results from data, AI, and transformation.
    Data
    is the core of transformation, innovation, and optimization. Let us help you use it better.
    Data
    is the core of transformation, innovation, and optimization. Let us help you use it better.
    Overview U.K. & Europe South Africa
      Overview
      U.K. & Europe
      South Africa
    Overview Australia & New Zealand
      Overview
      Australia & New Zealand
    SPOTLIGHT

    2025 Enterprise AI Study: Driving AI execution at scale

    Get insights into who's successfully embedding AI into workflows

    EXL Recognized as a Leader in Generative AI Services 2024 ISG Provider Lens™ Study

    Maximize your GenAI investment with proven expertise

    Named top Leader in Everest Group Analytics & AI

    Services Specialists PEAK Matrix® Assessment 2024

    Five strategies for generative AI success

    Get on the fast track for AI-powered transformation

    Named top Leader in Everest Group Analytics & AI

    Services Specialists PEAK Matrix® Assessment 2024

  • Insights
    Thought Leadership
    Overview Artificial Intelligence Customer Experience Data and Analytics Data-driven Finance Digital Transformation
      Overview
      Artificial Intelligence
      Customer Experience
      Data and Analytics
      Data-driven Finance
      Digital Transformation
    Client Success Stories Executive Insights
    Solutions
    for enterprises across all industries looking to using AI and data to improve customer experience, profitability, and growth.
    Data
    is the core of transformation, innovation, and optimization. Let us help you use it better.
    Experts
    providing their latest insights on how companies can unlock results from data, AI, and transformation.
    Data
    is the core of transformation, innovation, and optimization. Let us help you use it better.
    Data
    is the core of transformation, innovation, and optimization. Let us help you use it better.
    Overview Artificial Intelligence Customer Experience Data and Analytics Data-driven Finance Digital Transformation
      Overview
      Artificial Intelligence
      Customer Experience
      Data and Analytics
      Data-driven Finance
      Digital Transformation
    SPOTLIGHT

    2025 Enterprise AI Study: Driving AI execution at scale

    Get insights into who's successfully embedding AI into workflows

    EXL Recognized as a Leader in Generative AI Services 2024 ISG Provider Lens™ Study

    Maximize your GenAI investment with proven expertise

    Named top Leader in Everest Group Analytics & AI

    Services Specialists PEAK Matrix® Assessment 2024

    Five strategies for generative AI success

    Get on the fast track for AI-powered transformation

    Named top Leader in Everest Group Analytics & AI

    Services Specialists PEAK Matrix® Assessment 2024

  • Events
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<span class="gl-search-category-title mr-3">Press Release</span> <span class="gl-search-category-date">September 16, 2021</span>
EXL Reports 2020 Fourth Quarter and Full Year Results
2020 Fourth Quarter Revenues of $249.0 Million, down 3.1% year-over-year Q4 Diluted EPS (GAAP) of $0.94, up from $0.62 in Q4 of 2019 Q4 Adjusted Diluted EPS (Non-GAAP)&nbsp;(1)&nbsp;of...
<span class="gl-search-category-title mr-3">Article</span> <span class="gl-search-category-date">October 24, 2024</span>
What insurers can do to ensure high-functioning AI-based CX solutions
Avoid mistakes and eliminate waste in AI-based CX implementations by following these basic best practices for optimal performance
<span class="gl-search-category-title mr-3">Press Release</span> <span class="gl-search-category-date">April 28, 2022</span>
EXL Reports 2022 First Quarter Results
2022 First Quarter Revenues of $329.2 Million, up 25.9% year-over-year Q1 Diluted Earnings Per Share (GAAP) of $1.07, up from $0.93 in Q1 of 2021 Q1 Adjusted Diluted Earnings Per Share...
<span class="gl-search-category-title mr-3">Press Release</span> <span class="gl-search-category-date">September 16, 2021</span>
EXL Reports 2015 First Quarter Results
ExlService Holdings, Inc. (Nasdaq:EXLS), a leading provider of Operations Management and Analytics and Business Transformation services, today announced its financial results for the first q...
<span class="gl-search-category-title mr-3">Press Release</span> <span class="gl-search-category-date">September 16, 2022</span>
EXL and Direct Line Group extend 10-year relationship to deliver insurance that is personal, inclusive and a force for good
NEW YORK, DECEMBER 19, 2019 -&nbsp;EXL (NASDAQ: EXLS), a leading&nbsp;Operations Management&nbsp;and&nbsp;Analytics&nbsp;company, today announced that it has extended its 10-year relationshi...
<span class="gl-search-category-title mr-3">Reports & research</span> <span class="gl-search-category-date">August 05, 2025</span>
EXL Named a Leader and Star Performer Everest Group 2025 Group Life Insurance and Benefits Core Technology Products PEAK Matrix® Assessment, North America
EXL has been named a Leader and Star Performer in the Everest Group Group Life Insurance and Benefits Core Technology Products, North America 2025
<span class="gl-search-category-title mr-3">Case study</span> <span class="gl-search-category-date">February 29, 2024</span>
Digitized onsite audit solution enhances process efficiency and PHI compliance
The onsite hospital and pharmacy bill auditing process is an assessment that reviews all documentation related to a claim, including health records, medical bills, prescriptions, and agreeme...
<span class="gl-search-category-title mr-3">Case study</span> <span class="gl-search-category-date">April 16, 2025</span>
EXL helps large insurance broker process Certificates of Insurance with speed and efficiency
To effectively service its growing client base, one of the leading insurance brokerage firms in the U.S. had to find a more efficient way of issuing Certificates of Insurance (COIs) to insur...
<span class="gl-search-category-title mr-3">Case study</span> <span class="gl-search-category-date">April 28, 2025</span>
Smart Agent Assist: Leveraging LLMs for Enhancing Customer Support Efficiency and Reducing Operational Costs
A prominent UK retail company, renowned for its vast and loyal customer base, is committed to delivering exceptional customer experiences.
<span class="gl-search-category-title mr-3">Press Release</span> <span class="gl-search-category-date">January 18, 2024</span>
EXL named a U.S. Leader in three categories for the fifth consecutive year in ISG Provider Lens™ Insurance Digital Services Report
NEW YORK, Jan. 18, 2024 - EXL [NASDAQ: EXLS], a leading data analytics and digital operations and solutions company, announced that it has been named a Leader in the U.S. for Life &amp; Reti...

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320 Park Ave 29th floor,

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+1212 - 277 - 7100

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