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    for enterprises across all industries looking to using AI and data to improve customer experience, profitability, and growth.
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    SPOTLIGHT

    2024 EXL Enterprise AI Study: Bridging strategy and operations

    The 2024 EXL Enterprise AI Report contains more insights into how and where companies are using AI

    EXL Recognized as a Leader in Generative AI Services 2024 ISG Provider Lens™ Study

    Maximize your GenAI investment with proven expertise

    Named top Leader in Everest Group Analytics & AI

    Services Specialists PEAK Matrix® Assessment 2024

    Five strategies for generative AI success

    Get on the fast track for AI-powered transformation

    Named top Leader in Everest Group Analytics & AI

    Services Specialists PEAK Matrix® Assessment 2024

  • What we do
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      EXLerate.ai
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    for enterprises across all industries looking to using AI and data to improve customer experience, profitability, and growth.
    Data
    is the core of transformation, innovation, and optimization. Let us help you use it better.
    Experts
    providing their latest insights on how companies can unlock results from data, AI, and transformation.
    Data
    is the core of transformation, innovation, and optimization. Let us help you use it better.
    Data
    is the core of transformation, innovation, and optimization. Let us help you use it better.
    Overview Analytics & AI Data Management Data-Led Marketing
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      EXLerate.ai
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    SPOTLIGHT

    2024 EXL Enterprise AI Study: Bridging strategy and operations

    The 2024 EXL Enterprise AI Report contains more insights into how and where companies are using AI

    EXL Recognized as a Leader in Generative AI Services 2024 ISG Provider Lens™ Study

    Maximize your GenAI investment with proven expertise

    Named top Leader in Everest Group Analytics & AI

    Services Specialists PEAK Matrix® Assessment 2024

    Five strategies for generative AI success

    Get on the fast track for AI-powered transformation

    Named top Leader in Everest Group Analytics & AI

    Services Specialists PEAK Matrix® Assessment 2024

  • Our industries
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    Solutions
    for enterprises across all industries looking to using AI and data to improve customer experience, profitability, and growth.
    Data
    is the core of transformation, innovation, and optimization. Let us help you use it better.
    Experts
    providing their latest insights on how companies can unlock results from data, AI, and transformation.
    Data
    is the core of transformation, innovation, and optimization. Let us help you use it better.
    Data
    is the core of transformation, innovation, and optimization. Let us help you use it better.
    Overview Capital Markets Fintech Retail Banking & Credit Cards
      Overview
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      Fintech
      Retail Banking & Credit Cards
    Overview Travel
      Overview
      Travel
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      Overview
        Overview Brokers Commercial InsurTech Personal
        Overview Individual Life Annuities Group & Voluntary Benefits Retirement & Pension
    Overview
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    SPOTLIGHT

    2024 EXL Enterprise AI Study: Bridging strategy and operations

    The 2024 EXL Enterprise AI Report contains more insights into how and where companies are using AI

    EXL Recognized as a Leader in Generative AI Services 2024 ISG Provider Lens™ Study

    Maximize your GenAI investment with proven expertise

    Named top Leader in Everest Group Analytics & AI

    Services Specialists PEAK Matrix® Assessment 2024

    Five strategies for generative AI success

    Get on the fast track for AI-powered transformation

    Named top Leader in Everest Group Analytics & AI

    Services Specialists PEAK Matrix® Assessment 2024

  • Markets we serve
    Americas
    EMEA
    U.K. & Europe South Africa
      U.K. & Europe
      South Africa
    APAC
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      Australia & New Zealand
    Solutions
    for enterprises across all industries looking to using AI and data to improve customer experience, profitability, and growth.
    Data
    is the core of transformation, innovation, and optimization. Let us help you use it better.
    Experts
    providing their latest insights on how companies can unlock results from data, AI, and transformation.
    Data
    is the core of transformation, innovation, and optimization. Let us help you use it better.
    Data
    is the core of transformation, innovation, and optimization. Let us help you use it better.
    U.K. & Europe South Africa
      U.K. & Europe
      South Africa
    Australia & New Zealand
      Australia & New Zealand
    SPOTLIGHT

    2024 EXL Enterprise AI Study: Bridging strategy and operations

    The 2024 EXL Enterprise AI Report contains more insights into how and where companies are using AI

    EXL Recognized as a Leader in Generative AI Services 2024 ISG Provider Lens™ Study

    Maximize your GenAI investment with proven expertise

    Named top Leader in Everest Group Analytics & AI

    Services Specialists PEAK Matrix® Assessment 2024

    Five strategies for generative AI success

    Get on the fast track for AI-powered transformation

    Named top Leader in Everest Group Analytics & AI

    Services Specialists PEAK Matrix® Assessment 2024

  • Insights
    Featured Content
    Overview Artificial Intelligence Customer Experience Data and Analytics Data-driven Finance Digital Transformation
      Overview
      Artificial Intelligence
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      Data-driven Finance
      Digital Transformation
    Solutions
    for enterprises across all industries looking to using AI and data to improve customer experience, profitability, and growth.
    Data
    is the core of transformation, innovation, and optimization. Let us help you use it better.
    Experts
    providing their latest insights on how companies can unlock results from data, AI, and transformation.
    Data
    is the core of transformation, innovation, and optimization. Let us help you use it better.
    Data
    is the core of transformation, innovation, and optimization. Let us help you use it better.
    Overview Artificial Intelligence Customer Experience Data and Analytics Data-driven Finance Digital Transformation
      Overview
      Artificial Intelligence
      Customer Experience
      Data and Analytics
      Data-driven Finance
      Digital Transformation
    SPOTLIGHT

    2024 EXL Enterprise AI Study: Bridging strategy and operations

    The 2024 EXL Enterprise AI Report contains more insights into how and where companies are using AI

    EXL Recognized as a Leader in Generative AI Services 2024 ISG Provider Lens™ Study

    Maximize your GenAI investment with proven expertise

    Named top Leader in Everest Group Analytics & AI

    Services Specialists PEAK Matrix® Assessment 2024

    Five strategies for generative AI success

    Get on the fast track for AI-powered transformation

    Named top Leader in Everest Group Analytics & AI

    Services Specialists PEAK Matrix® Assessment 2024

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<span class="gl-search-category-title mr-3">White paper</span> <span class="gl-search-category-date">April 18, 2025</span>
Generative AI: Driving responsible adoption in the insurance industry
Insurance companies that unlock the true potential of generative AI can enhance customer experience and improve operational efficiencies. Regardless of the methodology chosen to drive the ad...
<span class="gl-search-category-title mr-3">Capabilities</span> <span class="gl-search-category-date">April 17, 2025</span>
AI CoE
EXL leverages AI, analytics, and automation to develop and deploy scalable solutions. Learn how you can unlock cost efficiencies and achieve optimized outcomes.
<span class="gl-search-category-title mr-3">White paper</span> <span class="gl-search-category-date">April 17, 2025</span>
Generative AI in healthcare The importance of data management
Generative AI offers a once-in-a-century opportunity to transform healthcare by addressing old and new problems in entirely new ways.
<span class="gl-search-category-title mr-3">White paper</span> <span class="gl-search-category-date">April 17, 2025</span>
Infusing genAI into insurance
Generative AI (genAI) stands poised to revolutionize the insurance industry, offering unprecedented opportunities for those ready to embrace innovation.
<span class="gl-search-category-title mr-3">Reports & research</span> <span class="gl-search-category-date">April 16, 2025</span>
EXL Recognized as a Leader in Generative AI Services 2024 ISG Provider Lens™ Study
EXL has been named a Leader in the Generative AI Services 2024 ISG Provider Lens™ Study report.
<span class="gl-search-category-title mr-3">Reports & research</span> <span class="gl-search-category-date">April 16, 2025</span>
2024 EXL enterprise AI study: Bridging strategy and operations - UK
Insurance and financial services companies are at the AI tipping point. Soon, almost every business will be using this transformative technology.
<span class="gl-search-category-title mr-3">Video</span> <span class="gl-search-category-date">April 16, 2025</span>
Leverage the power of Data for your Analytics and AI goals
Your business success relies on quick and accurate access to data and insights.
<span class="gl-search-category-title mr-3">Reports & research</span> <span class="gl-search-category-date">April 16, 2025</span>
2024 EXL enterprise AI study: How AI leaders are pulling ahead
Almost every company is using AI or planning to use AI. That statement isn’t just speculation – our recently completed EXL 2024 enterprise AI study found that 98% of companies have implement...
<span class="gl-search-category-title mr-3">Webinar</span> <span class="gl-search-category-date">April 16, 2025</span>
The CX paradigm shift: Exploring generative AI's impact on customer experience
This panel webinar focused on the transformative role of generative AI in shaping the customer experience landscape. The session brought together industry experts, thought leaders, and CX pr...
<span class="gl-search-category-title mr-3">White paper</span> <span class="gl-search-category-date">April 16, 2025</span>
Evolving role of the CFO in the age of AI
AI will have a profound impact on businesses in more ways than currently imaginable. While this technology has been available for many years, the heralded arrival of generative AI* has upend...

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