A need to reduce cost of care and improve care outcomes is driving transformation across the healthcare industry. However, healthcare companies still show a gap between expectations and outcomes for their digital initiatives.

EXL partnered with Harvard Business Analytics Services to examine the healthcare industry’s current drivers for transformation, common reasons for transformation failure, and the largest digital priorities in the industry.

Download the report to learn:

  • How companies are transforming to reduce the amount of hours healthcare employees spend on rote, time-consuming activities like approvals and pre-certifications
  • Strategies these organizations are using to make better use of their data
  • Methods payers, providers, and healthcare companies across the value chain are working to put individual patients and members at the center of their operations through digital transformation

Find out how to adapt to the shifting landscape of the healthcare industry by downloading this report from Harvard Business Review Analytics Services and EXL.


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