What we do

We get it. Insurers increasingly demand that service providers address top-of-mind objectives.

To meet today's challenges, EXL offers a wide variety of solutions.

Agency & Claims Management
  • Commissions
  • Renewals
  • Debt management
  • Abandoned property
  • Agency service center
  • New agent set-up
  • License updates
  • Hierarchy changes
  • Death claims settlement and payment
  • Disability premium waivers
  • Letters and correspondence
  • AP/AR transactions
Policy Servicing
  • Disbursements
  • Dividends and NFO
  • Correspondence
  • Policy loans and loan audits
  • Billing and premium
  • Correspondence
  • Manual intervention
  • Partial surrenders and withdrawals
  • Transfers and rollovers (1035 exchange)
  • Reinstatement
  • Maturities
New Business & Underwriting Support
  • Pre-screening
  • Fund application
  • Business data entry
  • Refunds and NTO
  • Review for completion
  • Transfer
  • Monitor status of pending contracts
Accounting & Billing
  • Reconciliation
  • Manual intervention
  • Disbursements
  • Application of premium received
  • Reconciliation of group premium
  • Advanced premium

Digital intelligence is the foundation of everything we do, and inspires our ideas and research.

Real results

For businesses that aren't satisfied by good enough, or profitable enough, we use Digital Intelligence to deliver real results. 

Why exl
Digital transformation strengthened by deep domain knowledge

With many leading insurers as clients, we have a firm grasp on the industry and where it’s going.

We use our deep understanding of the customer journey and next-gen technology to help insurers leverage their data to identify and understand who to target, why products resonate, how to secure customer loyalty, and how to optimize the claims experience.

For EXL, outcomes don’t end with combined ratios. We partner with you to improve your bottom line and your customer’s experience, an increasingly important metric in an industry facing disruption from insuretech start-ups.

insurance clients globally
Winner’s Circle
in “HfS Blueprint: Insurance As-a-Service 2017”
Award in Celent’s “North American Policy Administration Systems 2017: Life, Annuities, Pension, and Health ABCD Vendor View”

Contact US