EXL LifePRO®'s vibrant user community help shapes its strategic direction
- An elected group of 10 customers serves as our LifePRO® Executive Committee (LPEC).
- The LPEC Committee provides feedback and acts as a sounding board to EXL via monthly calls and in-person meetings.
- Sub-committees open to all LifePRO® customers meet quarterly via conference call and provide feedback regarding suggested enhancements to LifePRO.®
- Current sub-committees are Annuity, General Administration, Group and Claims, Technology, Tax and Version.
- A secure website allows customers the opportunity to interact with each other via a user forum, and also provides a wide variety of LifePRO® information.
- EXL holds an annual customer meeting to provide business and strategic updates.
- Participating clients gets an opportunity to meet with other customers and learn from their experiences.
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With over 25 years of innovation, 70+ conversions and more than 40 successful implementations, LifePRO® is one of the most widely used policy administration platforms by American life, annuity and health insurance carriers. Using a single platform, LifePRO® supports Life, Health and Annuity products on streamlining policy administration through features such as a flexible product rules engine, real-time customer service and extensive agent compensation support.
The addition of LifePRO® New Business Suite provides a complete end-to-end process for the entire policy life cycle from Quote, eApp, Underwriting, Policy Issue, Policy Servicing to Claims. Integration is streamlined through a service layer and the LifePRO® Data Mart integration and reporting hub.
EXL’s LifePRO® was recently recognized as one of the most widely used systems in the US that offers a strong solution across a broad range of products.