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    for enterprises across all industries looking to using AI and data to improve customer experience, profitability, and growth.
    Data
    is the core of transformation, innovation, and optimization. Let us help you use it better.
    Experts
    providing their latest insights on how companies can unlock results from data, AI, and transformation.
    Data
    is the core of transformation, innovation, and optimization. Let us help you use it better.
    Data
    is the core of transformation, innovation, and optimization. Let us help you use it better.
    Overview Newsroom Partnerships Advisor Relations Private Equity Analyst Recognitions Events
      Overview
      Newsroom
      Partnerships
      Advisor Relations
      Private Equity
      Analyst Recognitions
      Events
    Purpose & Values Sustainability
      Purpose & Values
      Sustainability
    Our Leadership
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    SPOTLIGHT

    2025 Enterprise AI Study: Driving AI execution at scale

    Get insights into who's successfully embedding AI into workflows

    EXL Recognized as a Leader in Generative AI Services 2024 ISG Provider Lens™ Study

    Maximize your GenAI investment with proven expertise

    Named top Leader in Everest Group Analytics & AI

    Services Specialists PEAK Matrix® Assessment 2024

    Five strategies for generative AI success

    Get on the fast track for AI-powered transformation

    Named top Leader in Everest Group Analytics & AI

    Services Specialists PEAK Matrix® Assessment 2024

  • What we do
    Data Modernization
    Overview Enterprise Data Strategy Data Platform Modernization Data Management Data Operations
      Overview
      Enterprise Data Strategy
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      Data Management
      Data Operations
    Artificial Intelligence
    Overview AI & Analytic Services AI Solutions & Platforms Generative AI Agentic AI
      Overview
      AI & Analytic Services
      AI Solutions & Platforms
      Generative AI
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    Insurance Healthcare & Life Sciences Banking & Capital Markets Retail & Consumer Products Energy & Infrastructure Communications & Media Business & Technology Services
      Overview
        Customer Experience Finance & Accounting Marketing Payment Integrity Risk & Compliance
        Insurance Healthcare & Life Sciences Banking & Capital Markets Retail & Consumer Products Energy & Infrastructure Communications & Media Business & Technology Services
    Solutions
    for enterprises across all industries looking to using AI and data to improve customer experience, profitability, and growth.
    Data
    is the core of transformation, innovation, and optimization. Let us help you use it better.
    Experts
    providing their latest insights on how companies can unlock results from data, AI, and transformation.
    Data
    is the core of transformation, innovation, and optimization. Let us help you use it better.
    Data
    is the core of transformation, innovation, and optimization. Let us help you use it better.
    Overview Enterprise Data Strategy Data Platform Modernization Data Management Data Operations
      Overview
      Enterprise Data Strategy
      Data Platform Modernization
      Data Management
      Data Operations
    Overview AI & Analytic Services AI Solutions & Platforms Generative AI Agentic AI
      Overview
      AI & Analytic Services
      AI Solutions & Platforms
      Generative AI
      Agentic AI
    Overview
    Cross-Industry Solutions
    Customer Experience Finance & Accounting Marketing Payment Integrity Risk & Compliance
    Industry Solutions
    Insurance Healthcare & Life Sciences Banking & Capital Markets Retail & Consumer Products Energy & Infrastructure Communications & Media Business & Technology Services
      Overview
        Customer Experience Finance & Accounting Marketing Payment Integrity Risk & Compliance
        Insurance Healthcare & Life Sciences Banking & Capital Markets Retail & Consumer Products Energy & Infrastructure Communications & Media Business & Technology Services
    SPOTLIGHT

    2025 Enterprise AI Study: Driving AI execution at scale

    Get insights into who's successfully embedding AI into workflows

    EXL Recognized as a Leader in Generative AI Services 2024 ISG Provider Lens™ Study

    Maximize your GenAI investment with proven expertise

    Named top Leader in Everest Group Analytics & AI

    Services Specialists PEAK Matrix® Assessment 2024

    Five strategies for generative AI success

    Get on the fast track for AI-powered transformation

    Named top Leader in Everest Group Analytics & AI

    Services Specialists PEAK Matrix® Assessment 2024

  • Our industries
    Banking & Capital Markets
    Overview Capital Markets Fintech Retail Banking & Credit Cards
      Overview
      Capital Markets
      Fintech
      Retail Banking & Credit Cards
    Business & Technology Services
    Overview Travel
      Overview
      Travel
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    Overview Media Sports & Entertainment
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      Media
      Sports & Entertainment
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    Overview Manufacturing Utilities
      Overview
      Manufacturing
      Utilities
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      Overview
      Life Sciences
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    Overview
    General Insurance
    Overview Brokers Commercial InsurTech Personal
    Life Insurance
    Overview Individual Life Annuities Group & Voluntary Benefits Retirement & Pension
      Overview
        Overview Brokers Commercial InsurTech Personal
        Overview Individual Life Annuities Group & Voluntary Benefits Retirement & Pension
    Retail & Consumer Products
    Overview
      Overview
    Solutions
    for enterprises across all industries looking to using AI and data to improve customer experience, profitability, and growth.
    Data
    is the core of transformation, innovation, and optimization. Let us help you use it better.
    Experts
    providing their latest insights on how companies can unlock results from data, AI, and transformation.
    Data
    is the core of transformation, innovation, and optimization. Let us help you use it better.
    Data
    is the core of transformation, innovation, and optimization. Let us help you use it better.
    Overview Capital Markets Fintech Retail Banking & Credit Cards
      Overview
      Capital Markets
      Fintech
      Retail Banking & Credit Cards
    Overview Travel
      Overview
      Travel
    Overview Media Sports & Entertainment
      Overview
      Media
      Sports & Entertainment
    Overview Manufacturing Utilities
      Overview
      Manufacturing
      Utilities
    Overview Life Sciences Payers Pharmacy Benefit Managers Providers
      Overview
      Life Sciences
      Payers
      Pharmacy Benefit Managers
      Providers
    Overview
    General Insurance
    Overview Brokers Commercial InsurTech Personal
    Life Insurance
    Overview Individual Life Annuities Group & Voluntary Benefits Retirement & Pension
      Overview
        Overview Brokers Commercial InsurTech Personal
        Overview Individual Life Annuities Group & Voluntary Benefits Retirement & Pension
    Overview
      Overview
    SPOTLIGHT

    2025 Enterprise AI Study: Driving AI execution at scale

    Get insights into who's successfully embedding AI into workflows

    EXL Recognized as a Leader in Generative AI Services 2024 ISG Provider Lens™ Study

    Maximize your GenAI investment with proven expertise

    Named top Leader in Everest Group Analytics & AI

    Services Specialists PEAK Matrix® Assessment 2024

    Five strategies for generative AI success

    Get on the fast track for AI-powered transformation

    Named top Leader in Everest Group Analytics & AI

    Services Specialists PEAK Matrix® Assessment 2024

  • Markets we serve
    Americas
    EMEA
    U.K. & Europe South Africa
      U.K. & Europe
      South Africa
    APAC
    Australia & New Zealand
      Australia & New Zealand
    Solutions
    for enterprises across all industries looking to using AI and data to improve customer experience, profitability, and growth.
    Data
    is the core of transformation, innovation, and optimization. Let us help you use it better.
    Experts
    providing their latest insights on how companies can unlock results from data, AI, and transformation.
    Data
    is the core of transformation, innovation, and optimization. Let us help you use it better.
    Data
    is the core of transformation, innovation, and optimization. Let us help you use it better.
    U.K. & Europe South Africa
      U.K. & Europe
      South Africa
    Australia & New Zealand
      Australia & New Zealand
    SPOTLIGHT

    2025 Enterprise AI Study: Driving AI execution at scale

    Get insights into who's successfully embedding AI into workflows

    EXL Recognized as a Leader in Generative AI Services 2024 ISG Provider Lens™ Study

    Maximize your GenAI investment with proven expertise

    Named top Leader in Everest Group Analytics & AI

    Services Specialists PEAK Matrix® Assessment 2024

    Five strategies for generative AI success

    Get on the fast track for AI-powered transformation

    Named top Leader in Everest Group Analytics & AI

    Services Specialists PEAK Matrix® Assessment 2024

  • Insights
    Featured Content
    Overview Artificial Intelligence Customer Experience Data and Analytics Data-driven Finance Digital Transformation
      Overview
      Artificial Intelligence
      Customer Experience
      Data and Analytics
      Data-driven Finance
      Digital Transformation
    Solutions
    for enterprises across all industries looking to using AI and data to improve customer experience, profitability, and growth.
    Data
    is the core of transformation, innovation, and optimization. Let us help you use it better.
    Experts
    providing their latest insights on how companies can unlock results from data, AI, and transformation.
    Data
    is the core of transformation, innovation, and optimization. Let us help you use it better.
    Data
    is the core of transformation, innovation, and optimization. Let us help you use it better.
    Overview Artificial Intelligence Customer Experience Data and Analytics Data-driven Finance Digital Transformation
      Overview
      Artificial Intelligence
      Customer Experience
      Data and Analytics
      Data-driven Finance
      Digital Transformation
    SPOTLIGHT

    2025 Enterprise AI Study: Driving AI execution at scale

    Get insights into who's successfully embedding AI into workflows

    EXL Recognized as a Leader in Generative AI Services 2024 ISG Provider Lens™ Study

    Maximize your GenAI investment with proven expertise

    Named top Leader in Everest Group Analytics & AI

    Services Specialists PEAK Matrix® Assessment 2024

    Five strategies for generative AI success

    Get on the fast track for AI-powered transformation

    Named top Leader in Everest Group Analytics & AI

    Services Specialists PEAK Matrix® Assessment 2024

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<span class="gl-search-category-title mr-3">White paper</span> <span class="gl-search-category-date">September 05, 2024</span>
Open Insurance
Open Insurance is revolutionising how insurers operate, from brokers and distribution to claims and finance.
<span class="gl-search-category-title mr-3">White paper</span> <span class="gl-search-category-date">September 04, 2024</span>
How healthcare organizations can harness the power of data to achieve a sustainable business advantage
In healthcare, the volume of data is growing exponentially, yet for many organizations, the ability to extract operational value from that data is lagging behind other more data-led industri...
<span class="gl-search-category-title mr-3">Press Release</span> <span class="gl-search-category-date">August 05, 2024</span>
EXL recognized as Market Leader in HFS Research inaugural Customer Experience Service Providers report
NEW YORK,&nbsp;Aug. 5, 2024&nbsp;--&nbsp;EXL [NASDAQ: EXLS], a leading data analytics and digital operations and solutions company, announced that it has been recognized as a Market Leader i...
<span class="gl-search-category-title mr-3">Press Release</span> <span class="gl-search-category-date">August 01, 2024</span>
EXL to create enterprise-wide data and AI applications for insurance, healthcare, banking, retail and other industries using NVIDIA AI
NEW YORK,&nbsp;July, 31, 2024&nbsp;-- EXL [NASDAQ: EXLS], a leading data analytics and digital operations and solutions company, today announced an initiative to develop and deploy productio...
<span class="gl-search-category-title mr-3">Capabilities</span> <span class="gl-search-category-date">August 01, 2024</span>
Privacy Policy
Read the EXL privacy policy here.
<span class="gl-search-category-title mr-3">Case study</span> <span class="gl-search-category-date">July 25, 2024</span>
Data helps utilities company improve customer experience and retention
EXL’s client, a large UK energy and home services provider, knew they needed to improve their customer journeys. More than that, they needed to be able to quickly and accurately determine wh...
<span class="gl-search-category-title mr-3">Case study</span> <span class="gl-search-category-date">July 17, 2024</span>
New staffing and operating model improve contact center operations and patient satisfaction
Leveraging human ingenuity, deep domain expertise, and highly comprehensive solutioning experience, EXL Health created a process that provided our client with a scalable and expandable econo...
<span class="gl-search-category-title mr-3">Reports & research</span> <span class="gl-search-category-date">July 11, 2024</span>
EXL EXELIA.AI™ and MIA Solutions transform customer experience
EXL transforms British Gas' front office and boosts customer experience with AI-infused solutions
<span class="gl-search-category-title mr-3">Capabilities</span> <span class="gl-search-category-date">July 10, 2024</span>
25th Anniversary showcase
Driving business forward with data and AI
<span class="gl-search-category-title mr-3">White paper</span> <span class="gl-search-category-date">July 08, 2024</span>
Scaling the summit - Transforming enterprises with an intelligent automation Center of Excellence
The imperative for intelligent automation in today’s resource-constricted, competitive environment

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We drive business forward with data and AI

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New York, NY 10022

+1212 - 277 - 7100

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