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    Solutions
    for enterprises across all industries looking to using AI and data to improve customer experience, profitability, and growth.
    Data
    is the core of transformation, innovation, and optimization. Let us help you use it better.
    Experts
    providing their latest insights on how companies can unlock results from data, AI, and transformation.
    Data
    is the core of transformation, innovation, and optimization. Let us help you use it better.
    Data
    is the core of transformation, innovation, and optimization. Let us help you use it better.
    Overview Newsroom Partnerships Advisor Relations Private Equity Analyst Recognitions Client Success Stories Brand Awards
      Overview
      Newsroom
      Partnerships
      Advisor Relations
      Private Equity
      Analyst Recognitions
      Client Success Stories
      Brand Awards
    Purpose & Values Sustainability
      Purpose & Values
      Sustainability
    Our Leadership
      Our Leadership
    Contact us Locations
      Contact us
      Locations
    SPOTLIGHT

    2025 Enterprise AI Study: Driving AI execution at scale

    Get insights into who's successfully embedding AI into workflows

    EXL Recognized as a Leader in Generative AI Services 2024 ISG Provider Lens™ Study

    Maximize your GenAI investment with proven expertise

    Named top Leader in Everest Group Analytics & AI

    Services Specialists PEAK Matrix® Assessment 2024

    Five strategies for generative AI success

    Get on the fast track for AI-powered transformation

    Named top Leader in Everest Group Analytics & AI

    Services Specialists PEAK Matrix® Assessment 2024

  • What we do
    Data Modernization
    Overview Enterprise Data Strategy Data Platform Modernization Data Management Data Operations
      Overview
      Enterprise Data Strategy
      Data Platform Modernization
      Data Management
      Data Operations
    Artificial Intelligence
    Overview AI & Analytic Services
    AI Solutions & Platforms
    Overview Code Harbor
    AI Consulting & Implementation
    Overview Digital Strategy Operating Model Design Hyperautomation
    Generative AI Agentic AI
      Overview
      AI & Analytic Services
        Overview Code Harbor
        Overview Digital Strategy Operating Model Design Hyperautomation
      Generative AI
      Agentic AI
    AI-Powered Operations
    Overview
    Cross-Industry Solutions
    Customer Experience Finance & Accounting Marketing Payment Integrity Risk & Compliance
    Industry Solutions
    Insurance Healthcare & Life Sciences Banking & Capital Markets Retail & Consumer Products Energy & Infrastructure
      Overview
        Customer Experience Finance & Accounting Marketing Payment Integrity Risk & Compliance
        Insurance Healthcare & Life Sciences Banking & Capital Markets Retail & Consumer Products Energy & Infrastructure
    Solutions
    for enterprises across all industries looking to using AI and data to improve customer experience, profitability, and growth.
    Data
    is the core of transformation, innovation, and optimization. Let us help you use it better.
    Experts
    providing their latest insights on how companies can unlock results from data, AI, and transformation.
    Data
    is the core of transformation, innovation, and optimization. Let us help you use it better.
    Data
    is the core of transformation, innovation, and optimization. Let us help you use it better.
    Overview Enterprise Data Strategy Data Platform Modernization Data Management Data Operations
      Overview
      Enterprise Data Strategy
      Data Platform Modernization
      Data Management
      Data Operations
    Overview AI & Analytic Services
    AI Solutions & Platforms
    Overview Code Harbor
    AI Consulting & Implementation
    Overview Digital Strategy Operating Model Design Hyperautomation
    Generative AI Agentic AI
      Overview
      AI & Analytic Services
        Overview Code Harbor
        Overview Digital Strategy Operating Model Design Hyperautomation
      Generative AI
      Agentic AI
    Overview
    Cross-Industry Solutions
    Customer Experience Finance & Accounting Marketing Payment Integrity Risk & Compliance
    Industry Solutions
    Insurance Healthcare & Life Sciences Banking & Capital Markets Retail & Consumer Products Energy & Infrastructure
      Overview
        Customer Experience Finance & Accounting Marketing Payment Integrity Risk & Compliance
        Insurance Healthcare & Life Sciences Banking & Capital Markets Retail & Consumer Products Energy & Infrastructure
    SPOTLIGHT

    2025 Enterprise AI Study: Driving AI execution at scale

    Get insights into who's successfully embedding AI into workflows

    EXL Recognized as a Leader in Generative AI Services 2024 ISG Provider Lens™ Study

    Maximize your GenAI investment with proven expertise

    Named top Leader in Everest Group Analytics & AI

    Services Specialists PEAK Matrix® Assessment 2024

    Five strategies for generative AI success

    Get on the fast track for AI-powered transformation

    Named top Leader in Everest Group Analytics & AI

    Services Specialists PEAK Matrix® Assessment 2024

  • Our industries
    Banking & Capital Markets
    Overview Capital Markets Fintech Retail Banking & Credit Cards
      Overview
      Capital Markets
      Fintech
      Retail Banking & Credit Cards
    Business & Technology Services
    Overview Education Travel
      Overview
      Education
      Travel
    Communications, Media, and Entertainment
    Overview Media Sports & Entertainment
      Overview
      Media
      Sports & Entertainment
    Energy & Infrastructure
    Overview Manufacturing Utilities
      Overview
      Manufacturing
      Utilities
    Health & Life Sciences
    Overview Life Sciences Payers Pharmacy Benefit Managers Providers
      Overview
      Life Sciences
      Payers
      Pharmacy Benefit Managers
      Providers
    Insurance
    Overview
    General Insurance
    Overview Brokers Commercial InsurTech Personal
    Life Insurance
    Overview Individual Life Annuities Group & Voluntary Benefits Retirement & Pension
      Overview
        Overview Brokers Commercial InsurTech Personal
        Overview Individual Life Annuities Group & Voluntary Benefits Retirement & Pension
    Retail & Consumer Products
    Overview
      Overview
    Solutions
    for enterprises across all industries looking to using AI and data to improve customer experience, profitability, and growth.
    Data
    is the core of transformation, innovation, and optimization. Let us help you use it better.
    Experts
    providing their latest insights on how companies can unlock results from data, AI, and transformation.
    Data
    is the core of transformation, innovation, and optimization. Let us help you use it better.
    Data
    is the core of transformation, innovation, and optimization. Let us help you use it better.
    Overview Capital Markets Fintech Retail Banking & Credit Cards
      Overview
      Capital Markets
      Fintech
      Retail Banking & Credit Cards
    Overview Education Travel
      Overview
      Education
      Travel
    Overview Media Sports & Entertainment
      Overview
      Media
      Sports & Entertainment
    Overview Manufacturing Utilities
      Overview
      Manufacturing
      Utilities
    Overview Life Sciences Payers Pharmacy Benefit Managers Providers
      Overview
      Life Sciences
      Payers
      Pharmacy Benefit Managers
      Providers
    Overview
    General Insurance
    Overview Brokers Commercial InsurTech Personal
    Life Insurance
    Overview Individual Life Annuities Group & Voluntary Benefits Retirement & Pension
      Overview
        Overview Brokers Commercial InsurTech Personal
        Overview Individual Life Annuities Group & Voluntary Benefits Retirement & Pension
    Overview
      Overview
    SPOTLIGHT

    2025 Enterprise AI Study: Driving AI execution at scale

    Get insights into who's successfully embedding AI into workflows

    EXL Recognized as a Leader in Generative AI Services 2024 ISG Provider Lens™ Study

    Maximize your GenAI investment with proven expertise

    Named top Leader in Everest Group Analytics & AI

    Services Specialists PEAK Matrix® Assessment 2024

    Five strategies for generative AI success

    Get on the fast track for AI-powered transformation

    Named top Leader in Everest Group Analytics & AI

    Services Specialists PEAK Matrix® Assessment 2024

  • Markets we serve
    Americas
    EMEA
    Overview U.K. & Europe South Africa
      Overview
      U.K. & Europe
      South Africa
    APAC
    Overview Australia & New Zealand
      Overview
      Australia & New Zealand
    Solutions
    for enterprises across all industries looking to using AI and data to improve customer experience, profitability, and growth.
    Data
    is the core of transformation, innovation, and optimization. Let us help you use it better.
    Experts
    providing their latest insights on how companies can unlock results from data, AI, and transformation.
    Data
    is the core of transformation, innovation, and optimization. Let us help you use it better.
    Data
    is the core of transformation, innovation, and optimization. Let us help you use it better.
    Overview U.K. & Europe South Africa
      Overview
      U.K. & Europe
      South Africa
    Overview Australia & New Zealand
      Overview
      Australia & New Zealand
    SPOTLIGHT

    2025 Enterprise AI Study: Driving AI execution at scale

    Get insights into who's successfully embedding AI into workflows

    EXL Recognized as a Leader in Generative AI Services 2024 ISG Provider Lens™ Study

    Maximize your GenAI investment with proven expertise

    Named top Leader in Everest Group Analytics & AI

    Services Specialists PEAK Matrix® Assessment 2024

    Five strategies for generative AI success

    Get on the fast track for AI-powered transformation

    Named top Leader in Everest Group Analytics & AI

    Services Specialists PEAK Matrix® Assessment 2024

  • Insights
    Thought Leadership
    Overview Artificial Intelligence Customer Experience Data and Analytics Data-driven Finance Digital Transformation
      Overview
      Artificial Intelligence
      Customer Experience
      Data and Analytics
      Data-driven Finance
      Digital Transformation
    Client Success Stories Executive Insights
    Solutions
    for enterprises across all industries looking to using AI and data to improve customer experience, profitability, and growth.
    Data
    is the core of transformation, innovation, and optimization. Let us help you use it better.
    Experts
    providing their latest insights on how companies can unlock results from data, AI, and transformation.
    Data
    is the core of transformation, innovation, and optimization. Let us help you use it better.
    Data
    is the core of transformation, innovation, and optimization. Let us help you use it better.
    Overview Artificial Intelligence Customer Experience Data and Analytics Data-driven Finance Digital Transformation
      Overview
      Artificial Intelligence
      Customer Experience
      Data and Analytics
      Data-driven Finance
      Digital Transformation
    SPOTLIGHT

    2025 Enterprise AI Study: Driving AI execution at scale

    Get insights into who's successfully embedding AI into workflows

    EXL Recognized as a Leader in Generative AI Services 2024 ISG Provider Lens™ Study

    Maximize your GenAI investment with proven expertise

    Named top Leader in Everest Group Analytics & AI

    Services Specialists PEAK Matrix® Assessment 2024

    Five strategies for generative AI success

    Get on the fast track for AI-powered transformation

    Named top Leader in Everest Group Analytics & AI

    Services Specialists PEAK Matrix® Assessment 2024

  • Events
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<span class="gl-search-category-title mr-3">White paper</span> <span class="gl-search-category-date">March 27, 2024</span>
Connected customer experience for a digital future
Crises tend to accelerate macro trends, especially for contact centers. The implementation of remote working, digital self-service, messenger bots, machine learning, and AI have all been acc...
<span class="gl-search-category-title mr-3">Article</span> <span class="gl-search-category-date">February 17, 2025</span>
Connected commerce
In today’s dynamic retail environment, consumers move effortlessly between digital and physical touchpoints, expecting personalized, frictionless experiences at every interaction.
<span class="gl-search-category-title mr-3">Capabilities</span> <span class="gl-search-category-date">April 01, 2024</span>
Join us for TopGolf and dinner at Google Cloud
<span class="gl-search-category-title mr-3">White paper</span> <span class="gl-search-category-date">February 29, 2024</span>
BASEL IV Credit risk changes for commercial exposures excl. real estate
In this paper, we aim to cover the key credit risk changes for the commercial exposures proposed by BCBS (Basel Committee on Banking Supervision) in D424 document dated as Dec’2017 including...
<span class="gl-search-category-title mr-3">Capabilities</span> <span class="gl-search-category-date">March 19, 2024</span>
CONNECx/Connected Customer Experiences
Transform customer experiences with a connected digital solution. Maximize your competitive advantage with EXL CONNECx. Schedule a demo today!
<span class="gl-search-category-title mr-3">Press Release</span> <span class="gl-search-category-date">April 03, 2022</span>
EXL puts data-driven transformation at the center of its growth strategy with new brand promise and enhanced capabilities
‘We make sense of data to drive your business forward’ becomes rallying cry for bold plans to help clients improve customer experience, revenue and efficiency New York, Sept 14, 2021 -&nb...
<span class="gl-search-category-title mr-3">Press Release</span> <span class="gl-search-category-date">September 20, 2022</span>
EXL Health Named 'One of the Strongest Performers in the Risk Adjustment & Analytics Space’ in 2020 KLAS Performance Report
EXL Health receives top ratings from customers, as report reveals that 91% of customers would buy from the digitally-enabled healthcare transformation vendor again&nbsp; &nbsp; NEW YORK...
<span class="gl-search-category-title mr-3">Capabilities</span> <span class="gl-search-category-date">October 17, 2024</span>
Business analysis center of excellence
<span class="gl-search-category-title mr-3">Reports & research</span> <span class="gl-search-category-date">May 02, 2024</span>
EXL leader in ISG Provider Lens Insurance BPO Services Quadrant Report 2020
EXL has been recognized as a Leader in all 3 categories in the “2020 ISG Provider Lens™&nbsp;Insurance BPO Services for the US”: Life &amp; Retirement Services, Property &amp; Casualty Servi...
<span class="gl-search-category-title mr-3">Infographic</span> <span class="gl-search-category-date">February 29, 2024</span>
Corporate governance & audit reform (the ‘UK SOX’)
With UK soon adopting the SOX, we are helping clients adopt enhanced internal control regimes. The whitepaper explores the enhanced internal control regime and how our vast talent pool of SO...

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We drive business forward with data and AI

320 Park Ave 29th floor,

New York, NY 10022

+1212 - 277 - 7100

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