Banking and financial services analytics

Compliance and customer insights

Banking and financial institutions face more challenges than ever before from disruptive Fintech startups, increasingly stringent and demanding regulatory requirements, and the need to meet rising customer expectations. EXL orchestrates solution designed with Digital Intelligence to help companies overcome these obstacles and achieve their business goals. By using analytics for deep customer insights and risk quantification, automation to streamline back-office processes, and deep financial domain experience, we help businesses adapt to an ever-changing environment.

Our solutions

EXL™ Transaction Insights

Use of transaction data has increased to improve the customer experience and risk controls, especially with the growth and adoption of Open banking. EXL's Transaction Insights Solution transforms Unstructured transaction data into comprehensive and powerful customer insights. These insights can be leveraged across the customer life-cycle to unlock various risk and marketing use-cases.

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EXL™ Transaction Insights
Point-of-sale financing

Point-of-sale financing

The "buy now, pay later" financing market is growing rapidly as consumers expect the flexibility to pay for purchases over time. To help organizations fast-track their ability to provide affordable payment options at the point-of-sale and deliver an exceptional consumer experience, EXL and Skeps have partnered to create a packaged, scalable financing solution. The end-to-end, cloud-based solution helps banks and other organizations accelerate technology development and bring point-of-sale financing products to market faster.

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<div class="fd__allinsight__section___header">Featured insights</div> <div class="fd__all__allinsight__section__subheader"></div>
Solution Sheet
EXL™ Transaction Insights
Solution Sheet
EXL™ Transaction Insights
White paper
The new contact centre economics: Balancing people and A...
White paper
The new contact centre economics: Balancing people and AI
White paper
Buy now, pay later (BNPL) regulations: Curtailing growth...
White paper
Buy now, pay later (BNPL) regulations: Curtailing growth or leveling the playing field?
Case Study
EXL drives 20% OPEX reduction for a leading title servic...
Case Study
EXL drives 20% OPEX reduction for a leading title services provider
White paper
The new customer experience challenge: Creating digital ...
White paper
The new customer experience challenge: Creating digital and data-led interactions
<p>Today, customer experience (CX) is the new battleground for survival and differentiation. We live in an experience economy where customers value how they engage with brands above all else, both online, and offline.</p>
<p>Today, customer experience (CX) is the new battleground for survival and differentiation. We live in an experience economy where customers value how they engage with brands above all else, both online, and offline.</p>
Webinar
How banks are transforming the buy now pay later landsca...
Webinar
How banks are transforming the buy now pay later landscape