Featured Insights
AI in insurance
P&C segments we serve
Aon
What EXL brings first and foremost is their very deep insurance industry expertise and scale and depth of digital expertise, you've got someone on the field who's really working with you as a partner.
Ageas UK
I would describe working with EXL as a really collaborative partnership, that's definitely something we've found we need: that skill set and those capabilities to deliver our data transformation
Direct Line Group
I would describe working with EXL as a really collaborative partnership, that's definitely something we've found we need: that skill set and those capabilities to deliver our data transformation
"Data silos across the insurance value chain."
"Increased market pressure due to inefficient claim operations."
"Poor risk identification leading to UW inaccuracies."
Challenges we’ve heard from insurers
"Legacy models negatively impacting NPS & customer retention."
"Evolving fraud patterns require AI & data-driven approaches for management."
Explore data and AI-led solutions designed for P&C insurers
Data-Driven Finance
Cloud-based finance operations powered by data, automation, and real-time insights.
End-to-end claims management
AI-enabled claims solutions that improve accuracy, efficiency, and customer outcomes.
Intelligent document processing
AI-powered document processing that extracts, classifies, and validates insurance data.
Conversational AI
Pre-trained conversational AI delivering seamless insurance interactions.
Subrogation management
End-to-end subrogation solutions that maximize recoveries and reduce cycle times.
Premium audit
Workflow-based online premium audit solutions that automate field and voluntary audits
AI-Powered medical platform
AI-powered medical insights that accelerate claims decisions and improve accuracy.
Survey & risk control
Accurate exposure data for better underwriting outcomes.On small screens, swipe horizontally or use the left and right arrow keys to browse solutions.
Recognized by leading analysts
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EXL received the XCelent Customer Base & Support Award
Teaming with <br><span class="wm-orange-text">top partners</span>
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Frequently asked questions
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Partner with EXL to drive smarter decisions and better insurance outcomes.
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EXL combines AI, machine learning, advanced insurance analytics solutions, and cloud-native platforms to drive digital transformation in general insurance. Our solutions span the full property and casualty insurance value chain from intelligent underwriting workbenches and AI-powered claims monitoring to conversational AI and intelligent document processing all delivered as low-code/no-code, cloud-first tech stacks.
Yes. EXL's general insurance solutions are designed as low-code/no-code, cloud-native tech stacks built to integrate with existing core systems. Our AI-powered platforms work alongside legacy infrastructure minimizing disruption while accelerating P&C insurance digital transformation across underwriting, claims, and operations.
EXL deploys AI-enabled E2E claims management, intelligent document processing, and conversational AI to automate triage, detect anomalies, and accelerate resolution. Through our data-led approach to property and casualty insurance operations, clients have achieved up to 30% reduction in cost per claim alongside significantly shorter cycle times.
EXL's insurance underwriting solutions combine an AI-enhanced Digital Underwriting Workbench with advanced analytics to improve risk selection, pricing accuracy, and submission triage. Property and casualty insurers working with EXL have seen up to 20% better risk identification and approximately 10% improvement in NPS through underwriting analytics.
Still have questions?
Partner with EXL to drive smarter decisions and better insurance outcomes.
Talk to an Insurance Expert
Let's <span class='o_highlight'>Solve Together</span>
Modernize insurance operations with intelligent solutions powered by data and AI.
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