Showing 111-120 of 591 results for "Customer Experience"
<span class="gl-search-category-title mr-3">White paper</span> <span class="gl-search-category-date">September 10, 2025</span>
Optimising claims indemnity spend leveraging data & analytics
Our first paper “Claims transformation for general insurers: impacting the right outcomes” presented the ideal outcomes that insurers want to achieve through transformation, while in this pa...
<span class="gl-search-category-title mr-3">White paper</span> <span class="gl-search-category-date">February 29, 2024</span>
Reimagining insurance benefits for a changing workforce
Can traditional L&A carriers—the old faithful faces of the insurance industry—really take on new market entrants and nimble InsurTechs to re-shape the face of group and worksite benefits...
<span class="gl-search-category-title mr-3">White paper</span> <span class="gl-search-category-date">April 17, 2025</span>
Claims transformation for general insurers: impacting the right outcomes
The general insurance industry is in the middle of a digital overhaul. The customer mix is shifting towards digital natives, who expect seamless interactions over digital channels. While slo...
<span class="gl-search-category-title mr-3">Capabilities</span> <span class="gl-search-category-date">February 29, 2024</span>
Group insurance
Intelligent operations drive smarter group insurance results. Smart moves are powered by advanced Artificial Intelligence and Machine Learning analytics solutions.
<span class="gl-search-category-title mr-3">Capabilities</span> <span class="gl-search-category-date">February 29, 2024</span>
Retail Analytics
A retail analytics solution to help reduce operating costs and drive ultra-customer centricity to achieve sustainable, long-term growth and value creation.
<span class="gl-search-category-title mr-3">Solution sheet</span> <span class="gl-search-category-date">February 29, 2024</span>
EXL Health digital
Healthcare organizations continue to accelerate their digital transformation to improve how care is delivered, managed and paid. Digital technologies are emerging as the insights hub that co...
<span class="gl-search-category-title mr-3">White paper</span> <span class="gl-search-category-date">March 03, 2025</span>
Leveraging machine learning for claims fraud detection
Fraud is both an ever-present threat and growing opportunity for insurers who haven’t yet shifted to a data-driven detection model. EXL estimates the average fraud, waste, and abuse (FWA) ra...
<span class="gl-search-category-title mr-3">Press Release</span> <span class="gl-search-category-date">January 27, 2022</span>
LifePRO® Digital Insurance claims processing enhanced with Benekiva
NEW YORK, February 16, 2021 - EXL [NASDAQ: EXLS], a leading operations management and analytics company, today announced a partnership with Benekiva, a software startup focused on provi...
<span class="gl-search-category-title mr-3">Capabilities</span> <span class="gl-search-category-date">March 03, 2025</span>
Digital Intake Solution For Insurance
EXL's Digital Intake solution enables a contactless experience for the insurance industry to improve customer experience. Reach out to learn more.
<span class="gl-search-category-title mr-3">White paper</span> <span class="gl-search-category-date">February 29, 2024</span>
Transforming Insurance Operations with EXL XTRAKTO.AI
Insurance might be commonly regarded, from the outside at least, as being one of the most traditional industries. But behind that stereotype, powerful transformation is beginning to take pla...