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Digital transformation
5 keys to fast tracking generative AI for your enterprise
<p><span><span><span>Generative AI has the potential to generate substantial value for businesses, from innovative products and improved customer experiences to heightened productivity and data monetization.</span></span></span></...
Digital transformation
Forrester consulting total economic impact study
<p><span><span><span>EXL commissioned Forrester Research to conduct a Total Economic Impact™ study and examine the ROI enterprises can realize by leveraging digital solutions from EXL.</span></span></span></p>
Success stories
Remember when macroeconomic trends used to develop gradually over the course of years? When sales cycles evolved predictably over weeks and months? When customer experience was built over the course of dozens of face-to-face encounters? Today, these can all shift wildly in fractions of a second.
EXL and Brown & Brown Absence Services Group have partnered to pair EXL’s data, digital capabilities, and cost-efficient talent pool with Brown & Brown’s specialized claims management capabilities, creating a solution that transforms the end-to-end claims management process.
Welcome back to our whitepaper series. If you read our introductory paper, you know that we are focused on how to use AI and data throughout the new business and underwriting processes.
Payment integrity programs are moving beyond a post-payment approach to identify billing and payment anomalies before claims are paid. By shifting payment integrity audit activities earlier in the claims-adjudication process, payers achieve improved efficiencies, greater insights, and higher savings through improper payments prevention, without upsetting the claim adjudication lifecycle.
HFS connected with EXL's P&amp;C business clients to understanding their digital transformation challenges, how the pandemic impacted them, and their goals for becoming data-driven brokers and carriers in the pandemic economy.
Fraud capture requires an understanding of non-intuitive patterns. Historically, the process has largely depended on the understanding and experience of claim handlers.
All insights
Data and analytics Digital Reports & research
DataOps for GenAI - EXL Study by Forrester
This custom study looks at the current state, challenges, and opportunities for data ops across the US and UK geographies.
This custom study looks at the current state, challenges, and opportunities for data ops across the US and UK geographies.
Data and analytics Analytics Article
Developing data champions
According to a recent survey conducted by EXL and Forbes Insights, companies with strong data maturity reported increased customer satisfaction, faster time-to-market, and better productivit...
According to a recent survey conducted by EXL and Forbes Insights, companies with strong data maturity reported increased customer satisfaction, faster time-to-market, and better productivit...
Data and analytics Analytics Article
Generative AI regulation: Innovation and accountability
It is no longer a question of whether generative AI will change the world, but how. This technology is already transforming the way we write code, communicate, source and consume information...
It is no longer a question of whether generative AI will change the world, but how. This technology is already transforming the way we write code, communicate, source and consume information...
DataOps Can Build the Foundation for Your Generative AI Ambitions
Data and analytics Digital Reports & research
DataOps for GenAI - EXL Study by Forrester
This custom study looks at the current state, challenges, and opportunities for data ops across the US and UK geographies.
How enterprise data champions accelerate performance growth
Data and analytics Analytics Article
Developing data champions
Learn the three pillars companies need to get the most out of their data and drive growth and better customer experience.
Generative AI regulation: Balancing innovation and accountability
Data and analytics Analytics Article
Generative AI regulation: Innovation and accountability
It is no longer a question of whether generative AI will change the world, but how. This technology is already transforming the way we write code, communicate, source and consume information...