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Artificial Intelligence
2024 EXL enterprise AI study: Bridging strategy and operations
<p>The 2024 EXL Enterprise AI Report contains more insights into how and where companies are using AI, the roadblocks to widespread adoption, and advice for overcoming these difficulties that’s grounded in the real-world experienc...
Digital transformation
5 keys to fast tracking generative AI for your enterprise
<p><span><span><span>Generative AI has the potential to generate substantial value for businesses, from innovative products and improved customer experiences to heightened productivity and data monetization.</span></span></span></...
Digital transformation
Forrester consulting total economic impact study
<p><span>EXL commissioned Forrester Research to conduct a Total Economic Impact™ study and examine the ROI enterprises can realize by leveraging digital solutions from EXL.</span></p>
Success stories
Health plans and pharmacy benefit managers (PBMs) face a myriad of challenges, coming from multiple directions, and seemingly all coming at the same time.
EXL identified the operational scope to improve the effectiveness of B2C collections for a large multinational bank. The bank was looking for an agile partner to improve the economics of debt collections and chose EXL PaymentorSM, an AI-powered debt collections and receivables management solution that covers all aspects of debt collections.
We believe this recognition affirms our investments and evolutions towards building a culture of data driven finance and accounting.
EXL’s Construction Wrap-Up Premium Audit Solution is a self-service portal that allows your vendors to input their policy information conveniently and securely, 24/7 online, with full customer support available.
From geopolitical events to supply chain disruptions to volatile economic cycles, businesses across industries are facing unprecedented shifts. And those who adapt quickly have a distinct advantage over those who wait.
A national independent physician organization hired managed care consultants to review their contracts and payments on a Medicare Advantage contract from a large payer. The consultants found that the organization was receiving a less-than-usual percentage of Medicare that was different from the payer fee schedule provided in their managed care contract.
All insights
Data and analytics Digital Reports & research
DataOps for GenAI - EXL Study by Forrester
This custom study looks at the current state, challenges, and opportunities for data ops across the US and UK geographies.
This custom study looks at the current state, challenges, and opportunities for data ops across the US and UK geographies.
Data and analytics Analytics Article
Developing data champions
According to a recent survey conducted by EXL and Forbes Insights, companies with strong data maturity reported increased customer satisfaction, faster time-to-market, and better productivit...
According to a recent survey conducted by EXL and Forbes Insights, companies with strong data maturity reported increased customer satisfaction, faster time-to-market, and better productivit...
Data and analytics Analytics Article
Generative AI regulation: Innovation and accountability
It is no longer a question of whether generative AI will change the world, but how. This technology is already transforming the way we write code, communicate, source and consume information...
It is no longer a question of whether generative AI will change the world, but how. This technology is already transforming the way we write code, communicate, source and consume information...
DataOps Can Build the Foundation for Your Generative AI Ambitions
Data and analytics Digital Reports & research
DataOps for GenAI - EXL Study by Forrester
This custom study looks at the current state, challenges, and opportunities for data ops across the US and UK geographies.
How enterprise data champions accelerate performance growth
Data and analytics Analytics Article
Developing data champions
Learn the three pillars companies need to get the most out of their data and drive growth and better customer experience.
Generative AI regulation: Balancing innovation and accountability
Data and analytics Analytics Article
Generative AI regulation: Innovation and accountability
It is no longer a question of whether generative AI will change the world, but how. This technology is already transforming the way we write code, communicate, source and consume information...