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Artificial Intelligence
2024 EXL enterprise AI study: Bridging strategy and operations
<p>The 2024 EXL Enterprise AI Report features views from 158 executives on how and where companies are using AI, the roadblocks to widespread adoption, and advice for overcoming these difficulties.</p>
Digital transformation
5 keys to fast tracking generative AI for your enterprise
<p><span><span><span>Generative AI has the potential to generate substantial value for businesses, from innovative products and improved customer experiences to heightened productivity and data monetization.</span></span></span></...
Digital transformation
Forrester consulting total economic impact study
<p><span>EXL commissioned Forrester Research to conduct a Total Economic Impact™ study and examine the ROI enterprises can realize by leveraging digital solutions from EXL.</span></p>
Success stories
Data governance used to be a term few people knew, and fewer organisations focused on it. Today, the term has widespread familiarity, yet few people understand data governance or know how to go about it.
A self-insured employer group needed to improve members’ health outcomes and enhance care experiences, while also reducing costs. This Triple-Aim challenge is nothing new in the healthcare industry, as it has loomed over organizations since the Institute for Healthcare Improvement introduced the concept in 2007.
The buy now, pay later (BNPL) market is growing rapidly as consumers expect the flexibility to pay for purchases over time. Listen to this webinar replay where EXL and Skeps engage in a thought-provoking discussion with innovative banks that are changing the game with BNPL solutions for both consumers and their merchant partners.
Bank transaction data provides comprehensive information with significantly high coverage for both individuals and businesses. The availability of real-time data has increased with the emergence of open banking across the globe.
To effectively service its growing client base, one of the leading insurance brokerage firms in the U.S. had to find a more efficient way of issuing Certificates of Insurance (COIs) to insurance requestors. Requestors require certificate holders to present adequate proof of insurance to reduce their own liabilities and exposures before conducting business.
Employer groups need you to help them navigate the healthcare ecosystem and achieve optimal outcomes. Measuring and managing cost, quality, and productivity is truly a balancing act, and Brokers and Advisors need a strong foundation.
All insights
Data and analytics Digital Reports & research
DataOps for GenAI - EXL Study by Forrester
This custom study looks at the current state, challenges, and opportunities for data ops across the US and UK geographies.
This custom study looks at the current state, challenges, and opportunities for data ops across the US and UK geographies.
Data and analytics Analytics Article
Developing data champions
According to a recent survey conducted by EXL and Forbes Insights, companies with strong data maturity reported increased customer satisfaction, faster time-to-market, and better productivit...
According to a recent survey conducted by EXL and Forbes Insights, companies with strong data maturity reported increased customer satisfaction, faster time-to-market, and better productivit...
Data and analytics Analytics Article
Generative AI regulation: Innovation and accountability
It is no longer a question of whether generative AI will change the world, but how. This technology is already transforming the way we write code, communicate, source and consume information...
It is no longer a question of whether generative AI will change the world, but how. This technology is already transforming the way we write code, communicate, source and consume information...
DataOps Can Build the Foundation for Your Generative AI Ambitions
Data and analytics Digital Reports & research
DataOps for GenAI - EXL Study by Forrester
This custom study looks at the current state, challenges, and opportunities for data ops across the US and UK geographies.
How enterprise data champions accelerate performance growth
Data and analytics Analytics Article
Developing data champions
Learn the three pillars companies need to get the most out of their data and drive growth and better customer experience.
Generative AI regulation: Balancing innovation and accountability
Data and analytics Analytics Article
Generative AI regulation: Innovation and accountability
It is no longer a question of whether generative AI will change the world, but how. This technology is already transforming the way we write code, communicate, source and consume information...