Insights Landing page

Digital transformation
5 keys to fast tracking generative AI for your enterprise
<p><span><span><span>Generative AI has the potential to generate substantial value for businesses, from innovative products and improved customer experiences to heightened productivity and data monetization.</span></span></span></...
Digital transformation
Forrester consulting total economic impact study
<p><span><span><span>EXL commissioned Forrester Research to conduct a Total Economic Impact™ study and examine the ROI enterprises can realize by leveraging digital solutions from EXL.</span></span></span></p>
Success stories
Most personal auto and home insurance carriers use geographic risk as a primary rating variable for calculating policy premium rates. This ensures that customers living in the same neighborhood pay similar insurance premiums, as they are likely to experience the same geographical risks to their automobiles and property.
FCA’s Consumer Duty, reflects the culmination of years of evolution in regulatory thinking and is aimed at setting a benchmark not just on customer focus but also on the digital transformation space within organisations.
Claim professionals need to ensure right claim journeys and pro-actively address any 'anomalies'. EXL Smart Data Signals enables claim professionals by providing pro-active 'alerts' or 'signals' on potential anomalies to prevent leakage and drive improved customer experience and file compliance.
To understand the state of the industry and how leading carriers are driving themselves “straight to digital,” HFS organized a digital roundtable supported by EXL to bring together a selection of industry titans to discuss the strategies to succeed in data driven digital transformation.
In order to thrive and compete in the digital age, insurers cannot afford to overlook the opportunities that emerge where industry and technology trends meet.
An effective utilization management program helps payers manage the cost of benefits while ensuring the most effective, efficient, and highest quality of care and outcomes for its members. Without automation and the right people in the right place, the review process can be cumbersome and time-consuming, prone to mistakes and leading to dissatisfaction from both patients and healthcare providers.
All insights
Data and analytics Digital Reports & research
DataOps for GenAI - EXL Study by Forrester
This custom study looks at the current state, challenges, and opportunities for data ops across the US and UK geographies.
This custom study looks at the current state, challenges, and opportunities for data ops across the US and UK geographies.
Data and analytics Analytics Article
Developing data champions
According to a recent survey conducted by EXL and Forbes Insights, companies with strong data maturity reported increased customer satisfaction, faster time-to-market, and better productivit...
According to a recent survey conducted by EXL and Forbes Insights, companies with strong data maturity reported increased customer satisfaction, faster time-to-market, and better productivit...
Data and analytics Analytics Article
Generative AI regulation: Innovation and accountability
It is no longer a question of whether generative AI will change the world, but how. This technology is already transforming the way we write code, communicate, source and consume information...
It is no longer a question of whether generative AI will change the world, but how. This technology is already transforming the way we write code, communicate, source and consume information...
DataOps Can Build the Foundation for Your Generative AI Ambitions
Data and analytics Digital Reports & research
DataOps for GenAI - EXL Study by Forrester
This custom study looks at the current state, challenges, and opportunities for data ops across the US and UK geographies.
How enterprise data champions accelerate performance growth
Data and analytics Analytics Article
Developing data champions
Learn the three pillars companies need to get the most out of their data and drive growth and better customer experience.
Generative AI regulation: Balancing innovation and accountability
Data and analytics Analytics Article
Generative AI regulation: Innovation and accountability
It is no longer a question of whether generative AI will change the world, but how. This technology is already transforming the way we write code, communicate, source and consume information...